Custom Work: gloCOM

s-netDid you know we can customize gloCOM for any company or telephone system?

We’ve already done it for for S-Net Communications, Telappliant, and many others. You’re next!

Among other things, the custom solution can include:

  • Different name
  • Different icon
  • Disabled faxing
  • Support for web plugins
  • Setup of default country for outgoing calls
  • Removal of free edition

Custom Work: Asterisk Conferencing

asterisk conferencingIn response to an Asterisk conferencing bug at S-Net Communications in Chicago, we developed a custom conferencing solution.

Due to a lack of functionality, S-Net was unable to jump from Asterisk 1.8 to Asterisk 11. We developed a backport of functionality of ConfBridge in order to fix this issue.

This custom solution was developed for S-Net but can be repeated for anyone else that needs it.

Custom Work: Call Shops

call shopsGiven the popularity of call shops around the world, it was only a matter of time until we created a custom solution for call shop functionality.

This solution was developed for Apio Technologies in Colombia to allow functionality with Call Shop booths, operators, receipt printing, API, and more.

Our Call Shop multi-tenant custom work can be duplicated anywhere around the world with a VoIP PBX telephone system.

Read more in our Apio Technologies Case Study.

 

Custom Work: PIN-Based Dialing

telephony securityCompanies today report that security is one of their top concerns. One of the many ways we’re able to help protect you is by preventing unauthorized calling.

With this custom solution, once a handset is picked up, the telephone will automatically dial the access code and ask the user for the extension/PIN combination.

After the call is done, the user extension will be billed.

Security is important to any VoIP PBX telephone system. Contact your Account Manager today!

Custom Work: Prison Telephony

prison telephonyWhile prisons and jails aren’t the first thing to come to mind when discussing Unified Communications, they do require a telephony solution similar to other companies or call centers.

After being approached about providing a prison telephony solution, we further tweaked our call shop custom solution to provide a custom workaround for the prison.

This solution utilizes vouchers that are created ahead of time with different denominations to be sold to prisoners for telephone calls.

Learn more from Wateen Telecom.