New Devices Coming to PBXware

pbx phonesIn anticipation of the upcoming release of PBXware 4.1.2, we have been busy testing and certifying new telephones for you. In an effort to widen your choices, we have partnered with Htek, Obihai, VTech, and Yealink to certify several new devices.

From innovation to quality, unified communications to efficiency, reliability to cost-effectiveness, these phones have it all. We are confident that PBXware subscribers will be able to find a perfect-fit device from our selection.

New devices include:

For a list of existing certified devices, please see our website.

Stay tuned for the release of PBXware 4.1.2. In the meantime, check out our IP Key Systems.

Yealink T2X Compatibility

Bicom Systems is pleased to announce that the new Yealink T2X telephones are fully compatible with our system.

We now support the T2X telephones in all of the ways that older telephones are supported. This includes auto-provisioning.

The new telephones can now be found in the PBXware GUI as new UADs.

Supported telephones are: T21P, T21P E2, T23G, T27P, T29G, and T19 coming soon!

Please contact us with any questions at support@bicomsystems.com

Our Verdict on Yealink Phones

yealinkWe asked the Bicom Systems support team what they thought of Yealink Telephones. Do they recommend them? Dread working with them? Have a different preference?

The consensus was a green light for Yealink phones.

Support was quick to point out the issues they had run into with Yealink phones – after all, that is their job. But the issues were minor and not enough to change their positive view of Yealink.

For example, when the new T4X devices came out, Yealink introduced a new firmware version that was meant to fix previous issues. However, the improved firmware brought several bugs with it. Support felt that with each release that fixed one bug, a new bug

yealink

would emerge. This was not entirely Yealink’s fault – the firmware upgrade instructions stated that the devices should be restored to factory settings, something that most users did not bother to do.

While Yealink phones “are not Polycoms”, they actually possess some benefits over Polycom to certain users. They are less expensive and more user-friendly. Users that do not require advanced customization will get sufficient quality from Yealinks, especially for the lower price. Polycoms can be intimidating and require a steep learning curve.

In short, while support does encounter bugs with Yealink telephones, they still recommend them to customers due to their user-friendliness at a lower price.

What are your thoughts on Yealink? We’d love to hear from you in the comment section below! Or head over to our website for more information.

Also see: Yealink Completes Interoperability Testing with Bicom Systems & our Press Release & our Yealink Products