5 Ways Unified Communications Saves You Time

unified communications timeWe all know the struggle of managing our time at work. The hours in the day are never quite enough to get everything done. But Unified Communications can save time on mundane tasks, letting you focus on whatever is most important to you and your business.

Below are just five UC features that will save you time.

1. Multi-tasking

Most Unified Communications apps support instant messaging and text messaging. Aside from being instantaneous, IMing allows you to multi-task. You can communicate via text even while on a call or working on something else.

2. One-click calling

UC lets you call anyone in the world with just the click of a mouse. Whether that means clicking on a contact within your UC app or enabling click-to-call with your browser, no more time will be spent looking for numbers and working out country codes.

3. Drag-and-drop conferences

Drag-and-drop conferencing is a favorite feature and it’s easy to see why. UC apps like gloCOM let you grab as many contacts as you want and drag them into an instantaneous conference. Gone are the days of scheduling conferences and dialing in to conference bridges with PINs and passwords.

4. Continuity

Unified Communications works on whatever device you have, wherever you are, so no time is lost due to travel, weather, power outages, or other unexpected bumps in the road. Remote workers have all the same capabilities as coworkers in the office.

5. Contact management

Compile all of your contacts and phone numbers in one secure place. UC apps like gloCOM will integrate with your existing address books so that no time is wasted scrambling to find a contact or phone number.

gloCOM is a Unified Communications app with all of the above and much more. Learn more about gloCOM here: www.bicomsystems.com/products/gloCOM-Desktop-Mobile-Communicator

Do You Still Need a Desk Phone?

desk phoneNot many years ago, this question would have sounded absurd. Traditional desk phones were the primary mode of business communications. Even as the Internet brought new options like email and instant messaging, these couldn’t truly replace a voice conversation.

But now, with VoIP at work in most offices across the world, the question arises: do you still need your desk phone?

VoIP and Cloud Communications have enabled the development of voice tools that transcend the desk phone. Softphones are now available for desktop computers, laptops, and even smartphones and tablets. In their earliest days, softphones were convenient for some kinds of calls, but would not have been sufficient to entirely replace the desk phone. Softphones today can do everything that a desk phone can do – and often much more.

Concerned about a local presence? Softphones can still give you a local number, as well as a global reach.

For me, the answer to the question is “no.” I said goodbye to my desk phone years ago when I started using gloCOM. Available for both desktop and mobile, gloCOM offers everything my desk phone did, and much more.

Others will not be ready to remove the phone from their desk. The good news is that unified communications apps (like gloCOM) often integrate with desk phones for the best of both worlds.

Still there are others that do not want to bother with modern technology and learning something new. After all, if it’s not broke… To them I would suggest IP Key Systems. A traditional key system that “just works”, but with some powerful technology hidden away under the hood.

What about you? Do you still have a desk phone? Would you give it up today?

5 VoIP Trends in 2017

2017 is officially here and it is going to be a great year for telecommunications. Let’s start off the year with 5 VoIP trends for 2017 from VoIP-News:

voip

1. Mobile VoIP – According to VoIP-News, there will be more than 1 billion mobile VoIP users by the end of 2017. How many of your customers will be joining that number? Bicom Systems released gloCOM GO, our Unified Communications mobile app last year – check it out today!

2. Security – VoIP security has become a growing concern in recent years, and Forbes names it as one of the top three concerns for businesses in 2017. To start protecting yourself and your customers, download our free PDF: VoIP Security: The Risks and How To Prevent Them

3. Integration – Sure to be a buzzword in 2017, “integration” refers to the ability to incorporate other business services into a VoIP solution. This is at the heart of Unified Communications and Bicom System’s suite of VoIP software. Visit our products page to learn more.

4. 5G – While less directly relevant to our products and services, the potential emergence of 5G in 2017 will only contribute to the growth of mobility in the workplace. Our gloCOM GO mobile app shifts seamlessly between WiFi and 4G and we greatly anticipate the speed of 5G.

5. Network Strain – Ending on a more concerning note, experts predict a network strain in the coming year. We believe this possibility is all the more reason to partner with an innovative, customer-focused company that is constantly researching and improving. Join us today and gain an experienced Account Manager that will navigate with you in whatever 2017 may bring!

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5 Benefits of The Cloud

cloudWith each new technological advance, the cloud becomes bigger and better. Here are just five of its many benefits:

1. Scalability – Our favorite advantage of the Cloud is how it facilitates growth. Whether scaling up or down, the Cloud makes it quick and easy to add and remove extensions from anywhere with Internet.

2. Costs – As with most modern technology, the Cloud decreases up-front and long-term costs. From no hardware investments to low maintenance costs, the Cloud is budget-friendly.

3. Disaster recovery – Because all data is stored virtually and off-site, disaster recovery is essentially seamless. Physical or hardware problems will not affect service or data.

4. Mobility – The Cloud is highly flexible and available anywhere with an Internet connection. Mobile apps like gloCOM GO can put your entire telephony solution in the palm of your hand.

5. Productivity – Finally, the Cloud caters to efficiency by making telephony streamlined and simple. Users can focus on customers and sales without giving a second’s thought to the telephony solution.

Learn more about a real Cloud solution on our website.

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Why Your Business Should Go Mobile Now

business mobileIt is hard to believe that businesses without mobility still exist in the age of smartphones. If you still need persuading that mobility is right for your business, this article is for you.

1. Customer Connection

The first reason to go mobile is that your customers are already mobile. It is rare to find an individual without a smartphone nowadays; more than likely your customers are already mobile and would expect you to be too. This may mean a mobile-friendly website, a smartphone app, or a cell phone contact number. It probably means all three and more! Meeting your customers where they are at is a timeless rule.

2. Employee Connection

Similarly, your employees are probably mobile too. Bringing mobility to work will make employees more available, connected, and motivated.

3. Global and Local Presence

While global and local presences are opposites, both can be achieved with mobility. A mobile phone gives you a local number and more personal feel right at home, but also connects you instantly and seamlessly to partners or employees across the world.

4. Productivity

Mobility adds one more option (or maybe many more!) for communication and collaboration. Employees will be more productive with a mobile option, particularly when on the road or at home.

5. Competitors

If your competitors are not already mobile, they will be soon. Mobility is just one more advantage to have, especially as it becomes an expectation of customers. Do not wait too long and miss the mobility boat – the cost could be high.

gloCOM GO is a unified communications mobile app for businesses. Learn more about its features and values or contact us today!

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