As the communications industry has evolved, CLECs have had to adapt and embrace new techniques to stay ahead in a competitive market. First they controlled their numbers, then transport, but what is next for Competitive Local Exchange Carriers?
While many changes seemed like insurmountable obstacles, CLECs have always found a way to keep up. More often than not, this is due to the local advantage. No matter how much technology advances, many customers will always value a local presence.
MUM, or the MikroTik User Meeting, is a conference held several times a year across the world. It is a gathering of all users of MikroTrik, an Internet Connectivity Hardware and Software provider based in Latvia.
David Attias of PennyTone LLC did a presentation at MUM in the United States last month. PennyTone has been working with PBXware for many years and supports many small and medium businesses. In his presentation, he discussed “Common VoIP Problems: How to Detect, Correct, and Avoid Them”. His presentation identified factors that contribute to VoIP call quality and how to detect, correct, and avoid them. You can watch the full presentation below.
But you do not have to be a MikroTik user to benefit from this kind of software and capabilities. Bicom Systems offers sipMON, a SIP monitoring application designed to analyze and improve VoIP call quality.
Migrating from legacy to VoIP is a big and exciting move for most SMBs. Here are a few things to consider before diving in:
1. Your Network
If you are new to VoIP, your current telephony system is probably entirely separate from your data network. Neither has much impact on the other. VoIP, however, uses the data network and requires bandwidth and stability. Before implementing a VoIP solution, ensure that your data network is sufficient to support VoIP and all that it entails.
Today’s market offers a plethora of VoIP providers and solutions, so it is okay to be picky. Take the time to find a solution that is compatible with your setup. An easy deployment will set your company up for a successful VoIP experience. PBXware is compatible with most systems and can seamlessly integrate with all of our other products.
3. The Budget
Budget is probably the first thing most SMBs think of when they consider a new telephony solution. Do not forget to analyze all of the costs that accompany both your current system and the new one. From the cost of long distance calls to hardware to maintenance, carefully compare your options.
Finally, VoIP brings with it a brand new issue: Security. This was not a problem with legacy systems, so it is easy to forget or ignore. However a breach in security could mean huge consequences for your company. Take the time before migrating to VoIP to ensure your company will be secure. Products like sipPROT and sipMON do the work for you and guarantee security.