Fusion Networks Case Study

fusion-networks-blogFusion Networks is a Competitive Local Exchange Carrier (CLEC) based out of New York. The were established in 2014 and have grown drastically since. With this growth came a huge influx in demand for voice-over IP, which is something they didn’t provide at the time.

In order to please their customers and remain competitive, Fusion Networks decided to partner with Bicom Systems to solve their problem. The main reason why Fusion chose Bicom was the flexibility, says Philip Simunek. Bicom’s solutions were easily customizable for their needs. Another key selling point was that Bicom provided “a great feature-set without nickel and diming you for everything.” Bicom’s competitive pricing also helped seal the deal, as Fusion would now have a competitive resale price. Implementation was fairly simple, with no need to halt operations as it was done remotely by simply installing the app onto the local servers.

Ever since adding VoIP to their already well-established set of offerings, Fusion Networks has been able to continue its growth.

Read the full case study

This entry was posted in Case Studies, CLEC, Cloud Communications, Hosted PBX, IP Phone, IP Telephony, Partners, PBX System, VoIP, VoIP Phone System, VoIP Providers and tagged , , by Stephen Wingfield. Bookmark the permalink.

About Stephen Wingfield

My name's Stephen and for more years than can count I have been struggling to Liberate the World from Traditional Phone Systems and Traditional Phone System Vendors. That means working closely with partners around the world in English and French with the purpose of seeing how best we can approach local markets. Making sure that marketing and sales support are in place. Above all though giving tips and preparing quotes and proposals to make sure that customers get a 'best-fit solution' and often for the cost of 'off-the-shelf'. A lot of my purpose in contributing to this blog is to provide from these experiences and what made the difference that made the difference. Whether you are already working with Bicom Systems or not yet please feel free to add your own comments or ask your own questions. There should be much to learn for us all.