PortaOne vs Bicom Systems

Were you born a vampire or did someone just bite you to become one?
(A comparison of Bicom Systems and PortaOne)

portaoneMany customers interested in our Multi-Tenant platform come to me asking the difference between Bicom Systems PBXware Multi-Tenant edition and other switches out there that, one way or another, are advertising ‘multi-tenant’ capabilities such as PortaOne.

Well I believe the answer is as simple as the vampire fact: If you were not born as a vampire but rather turned into one, you will never be as good as a born vampire. In brief, without digging more into science fiction, let’s discuss my explanation in terms we are all familiar with: If a system is not born as an IPPBX but rather adjusted to act like one, the end user will never experience the real deal and the service provider will never accomplish complete satisfaction.

Several popular switches out there, like PortaOne, claim to include a Multi-Tenant IP-PBX, but when all is done they are ‘Centrex’-like simulations or service providers landing in the middle of ongoing development on something that was not designed to be an IP-PBX and/or a Multi-Tenant.

Bicom Systems PBXware was born as an IP-PBX and comes in 3 editions: Multi-Tenant, Call Center and Business.

I suggest that customers test our product and experience a real Multi-Tenant IP-PBX. To test, use the following login details:

http://mt.bicomsystems.com/
email: mt@bicomsystems.com
password: mtdemo

I recently compiled a comparison chart with PortaOne wholesale switch and Bicom Systems PBXware.

Key Feature Bicom PortaOne Comments
Call Shops YES YES Call Shop / Calling Card Edition Available in PBXware
Calling Cards YES YES Call Shop / Calling Card Edition Available in PBXware
WholeSale Billing YES YES Available in PBXware integrated with TELCOware Billing Platform
100% Multi Tenant Platform YES NO Centrex Alike Emulation
Full Featured IPPBX YES NO PortaONE is a Wholesale Switch not a fully featured IPPBX
Virtualization YES NO Not present in PortaONE
Basic Call Center Features YES NO Not present in PortaONE
Advance Call Center Edition YES NO Not present in PortaONE
Dedicated Virtual Enviroments YES NO Not present in PortaONE
Desktop Apps YES NO Windows, Linux and MAC Applications including free unified messaging client
Mobile Apps YES NO IPhone, Android and Blackberry Softphone
Onsite Deployments YES NO What will you do when the customer requires a deployment on site ?
Onsite to Cloud Redundancy YES NO What will offer when customer ask for on site with redundancy in the cloud?
Real Time Reports / Statistics YES NO Via Desktop Applications and Web Interface, graphics and recordings access
Call Instant Recording / Barging / Monitoring YES NO PBXware can do call recording in multi-levels
Tenant Level Admin Access YES NO Tenant Administrator or Client has access to his own hosted PBX
Auto Provisioning to ATA, IPPhone, Softphones YES NO PBXware provisions Cisco, Polycom, Aastra, YeaLink, Snom, Linksys, Sipura
Custom Design YES Limited Limited to PortaONE only

Also see PortaOne broke up a phone company over PBXware MT

If you found this useful or can add, please feel free to post and of course visit our whitepaper on How to Start an ITSP or watch the video below.

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