One More Card for Your Hand

telecomIf the telecommunications industry is a game of cards and your offering is made up of the playing cards clutched in your hands, would you want one more card?

In games of strategy – and we all know business is the ultimate game of strategy – power is earned by having more cards (or chips, or pieces) to leverage yourself above the competition.

Telecom add-ons like Unified Communications as a Service (UCaaS), seamless integration, mobile apps, billing software, and more will give your business leverage to sell more often, sell at a higher value, and keep customers happier for longer.

The more services you have, the easier it will be to make the next sale. Imagine being able to say “yes” to all prospect queries. Or satisfy customer requests on the spot. You will quickly become the most popular business on the block.

Our partners sell not only products, but bundles and complete solutions that are worth more both up-front and on a month-to-month basis.

Want another card or two for your hand? Contact us today to discuss your business model and how we can help you strategize to beat the competition.

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How to Choose Billing Software

billing softwareTelecoms with good billing software save time, experience less stress, and have more satisfied customers.

So what should you look for in billing software? To start:

  • Web / Email – Choose an Internet-based billing software with an online portal and email invoices. This is so much easier and less expensive than the traditional paper and mail route.
  • Cost – Of course cost will be a factor in your choice. Look for software that matches your budget, but remember that you get what you pay for.
  • Notifications – Good billing software will have options for automatic notifications to both you and customers. This eliminates the need to process invoices month-after-month or track down late or missed payments.
  • Support – An often-overlooked factor, good support is essential. Look for a company with a solid support team that will be able to solve problems quickly and efficiently.

You can find all of these features and many more in TELCOware – our provisioning platform. Best of all, it is seamlessly compatible with the rest of our unified communications products. Learn more on our products page.

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How to Become an ITSP

itspBecoming an ITSP or Phone Company is easier than it has ever been before. As communications technology has become more advanced in recent years, it has also become more simple and user-friendly. All it takes is a dream and some motivation to get started.

You can become an Internet Telephony Service Provider with four essential components:

  1. Hardware – This starts with a VoIP Softswitch and may include servers, routers, IP Phones, etc.
  1. Software – Core telephony services will be offered via unified communications software, billing software, etc.
  1. A VoIP Carrier – A VoIP carrier is necessary to become a services provider.
  1. Support – Too often forgotten, a good support system is vital to becoming a successful and growing ITSP. Nothing compares to having support from somewhere that has been there before.

Bicom Systems has all of the hardware and software that you need to get started, and our Account Managers are the icing on the cake. Visit our product pages to learn more or read our How to Start & Grow an ITSP whitepaper. 

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5 Reasons to Choose Bicom Systems

benefits of bicomAt the risk of ‘tooting our own horn’, we jotted down some recent comments made by partners that chose Bicom Systems over our competitors. We hope these will help other telecoms stuck in the decision-making process.

1. Integrated Billing Software

A key part of our unified communications suite is TELCOware, our provisioning platform. Our partners report that no one else integrates billing into their telephony platform despite the clear benefits. This frees users from doing complicated billing procedures themselves or hiring a third party. Learn more about our Billing Software.

2. Simple, Effective Interface

Over the years we have seen many partners express relief when first viewing our simple, yet effective PBX interface. Our GUI is user-friendly and lets you focus your time and concentration on what matters most to you. Best of all, we work to improve the interface in each new release.

3. Mobile App

While most of our competitors do now offer VoIP mobile applications, we hear that none compare to gloCOM GO. And it is no surprise after the weeks and months dedicated to perfecting the application that ties together all of our other unified communications products. Learn more about our Mobile VoIP App.

4. More features

Our PBX feature-set has been carefully developed to give our partners the highest value possible. We have listened to customer requests and attempted to provide features both for their internal use and for the development of a higher valued end product.

5. Affordability

One of the complaints we get the most is our lack of pricing on our website, but those that take the time to speak with an Account Manager find our pricing structure more than satisfying. Unlike competitors with set-in-stone prices, we work on an individual basis to create a solution that matches the needs and budget of each partner.

If you are trying to choose a PBX system we’d love to chat with you. Contact us now or browse our products.

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