We have come a long ways since the manual telephone switchboard. 139 years, to be precise. From the days of manual telephone operators to PBXs to modern solutions that tap into VoIP technology to do more than just call routing.
We have written previously about what a VoIP softswitch is and even the difference between Class 4 and Class 5, but we had yet to actually delve into why you should use one. Let’s look at just a few of the benefits of using a VoIP softswitch…
As a software-based solution, a VoIP softswitch can be scaled both up and down relatively easily. It will grow with your company so you can start as small as necessary. Upgrades are done by downloading new software.
Routing, billing, reporting, and monitoring are just some of the functions that can be done on a VoIP softswitch. Integrated apps and software create a very comprehensive solution for maximum efficiency.
One of the most valuable functions of the VoIP softswitch, billing software is very accurate and gives you the ability to customize call rates and invoices for individual users. It takes the busywork out of billing so you have more time for what matters.
With no additional hardware to purchase, VoIP softswitches are more cost efficient than traditional switches. Upgrading via software is also much less expensive than purchasing new hardware.
Finally, with all of the aforementioned functions and capabilities, there is no denying that VoIP soft switches are very flexible. This makes them an ideal solution for all kinds of businesses and organizations.
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