5 Benefits of the VoIP Softswitch

voip softswitch We have come a long ways since the manual telephone switchboard. 139 years, to be precise. From the days of manual telephone operators to PBXs to modern solutions that tap into VoIP technology to do more than just call routing.

We have written previously about what a VoIP softswitch is and even the difference between Class 4 and Class 5, but we had yet to actually delve into why you should use one. Let’s look at just a few of the benefits of using a VoIP softswitch…

1. Scalability

As a software-based solution, a VoIP softswitch can be scaled both up and down relatively easily. It will grow with your company so you can start as small as necessary. Upgrades are done by downloading new software.

2. Versatility

Routing, billing, reporting, and monitoring are just some of the functions that can be done on a VoIP softswitch. Integrated apps and software create a very comprehensive solution for maximum efficiency.

3. Billing

One of the most valuable functions of the VoIP softswitch, billing software is very accurate and gives you the ability to customize call rates and invoices for individual users. It takes the busywork out of billing so you have more time for what matters.

4. Cost-effectiveness

With no additional hardware to purchase, VoIP softswitches are more cost efficient than traditional switches. Upgrading via software is also much less expensive than purchasing new hardware.

5. Flexibility

Finally, with all of the aforementioned functions and capabilities, there is no denying that VoIP soft switches are very flexible. This makes them an ideal solution for all kinds of businesses and organizations.

An example of a VoIP softswitch is PBXware. Our integrated billing module is TELCOware. Visit our website to learn more today.

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What Is the Difference Between a Class 4 and Class 5 Softswitch?

A softswitch is the modern convergence of software and switchboards. In the past, calls were manually “switched” by an operator using a switchboard, but this is now done automatically but softswitches.

So what is the difference between a Class 4 softswitch and a Class 5 softswitch?

Class 5 softswitches are used within small geographic areas or businesses and organizations. They can route calls within cities, organizations, states, or even small countries. Class 5 softswitches connect phones and devices, operating on the end-user level.

Class 4 softswitches operate on a larger scale for long-distance calls over large areas or between countries. They route calls between Class 5 switches. Class 4 softswitches connect suppliers, operating on a provider level.

The following diagram illustrates the place of class 5 and class 4 softswitches.

softswitch

Bicom Systems PBXware is available as both a Class 5 and Class 4 softswitch.

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