6 Unified Communications Features that Promote Collaboration

9 out of 10 business executives believe that cloud-based collaboration is good for business, according to a study done by Forbes.

In an age when many companies have already embraced unified communications, our persuasion tactics must change from “why you should adopt UC” to “how you could be getting more out of UC.”

Everybody wants more collaboration in 2017 and unified communications features are one practical way to get it.

  1. Screen sharing offers an instantaneous way to share exactly what you are working on with no room for error.
  2. Video calling prevents miscommunications and gets things done as quickly as face-to-face meetings.
  3. Instant conferencing brings the whole team together with the click of a button for quick problem solving.
  4. Presence makes it abundantly clear who is available so no time is lost tracking someone down.
  5. Instant messaging is the perfect way to get a quick answer even if one or both parties are on the phone.
  6. Mobility takes collaboration beyond the office so the team can stay in contact despite geography.

These features are just the tip of the proverbial iceberg. Your unified communications or cloud-based solution should be supporting collaboration with all of the above and more. If you think you should be getting more from unified communications, we encourage you to check out our gloCOM Unified Communications app.

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4 Ways Cloud Communications Saves Money

cloud communicationsThe trend of moving communications to the cloud has many incentives, the most enticing of which is saving money. After all, businesses of all sizes and in all industries are interested in saving money. Below are four ways that cloud communications will save you money.

1. No installation fees – Right from the start, your company will save money. Because cloud communications is off-site, there will be no installation of equipment or hardware.

2. No maintenance fees – Similar to no installation fees, cloud communications products do not necessitate maintenance or upgrades as an on-site service would. Maintenance will be taken care of by your provider.

3. No extra IT costs – Cloud communications are simple and easy to manage, so your current IT department will suffice. There is no need for a dedicated administrator or personnel with special expertise.

4. No downtime losses – Continuity is one of the prime benefits of cloud communications. Your hosted solution will not be effected by your local weather, power outages, or other complications. Redundancy should prevent any downtime all together.

With four ways to start saving money, now is the time to move to Cloud Communications. Visit our website or contact us for more information today.

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5 Benefits of The Cloud

cloudWith each new technological advance, the cloud becomes bigger and better. Here are just five of its many benefits:

1. Scalability – Our favorite advantage of the Cloud is how it facilitates growth. Whether scaling up or down, the Cloud makes it quick and easy to add and remove extensions from anywhere with Internet.

2. Costs – As with most modern technology, the Cloud decreases up-front and long-term costs. From no hardware investments to low maintenance costs, the Cloud is budget-friendly.

3. Disaster recovery – Because all data is stored virtually and off-site, disaster recovery is essentially seamless. Physical or hardware problems will not affect service or data.

4. Mobility – The Cloud is highly flexible and available anywhere with an Internet connection. Mobile apps like gloCOM GO can put your entire telephony solution in the palm of your hand.

5. Productivity – Finally, the Cloud caters to efficiency by making telephony streamlined and simple. Users can focus on customers and sales without giving a second’s thought to the telephony solution.

Learn more about a real Cloud solution on our website.

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What is Cloud Communications?

cloud communicationsWe talk about “THE CLOUD” all the time, but what exactly does that mean? Like clouds themselves, “the cloud” is something beyond our reach that we may not understand completely.

By definition, the cloud is a network of servers that are hosted by a third-party and can be accessed from anywhere via the Internet.

So cloud communications are any communication services and applications that are hosted by a third-party and accessed via Internet.

Cloud telephony is rapidly replacing traditional telephony and has many benefits to business. From price to features to scalability, cloud or hosted are great options for all kinds of businesses and organizations.

Learn about a real Cloud Communications solution on our products page.

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On-Premise vs. Cloud IP PBX Systems

Last month we learned what exactly “PBX System” means and some of the different deployment options. The two most common options – and hardest to choose between – are on-premise IP PBX and hosted or cloud IP PBX.

cloud ip pbxOn-premise solutions are owned and managed by the user. The physical IP PBX is stored on-site and all of the technology is set-up and maintained in-house.

Hosted or cloud solutions are rented out by a service provider for a monthly fee that covers service, maintenance, and upgrades. The user needs only IP Phones that connect to the cloud PBX system via Internet.

Both are good options depending on the size and type of your business.

Let’s look at the benefits of each system:

On-Premise IP PBX System

  • No monthly fee
  • More control over the solution
  • Long-term investment
  • No reliance on a service provider
  • Can integrate with other solutions
  • May have more features

Hosted or Cloud IP PBX System

  • Low or no up-front costs
  • No additional maintenance or upgrade costs
  • More flexible and scalable
  • No need for IT expertise or personnel
  • Less employee training needed
  • Advances in technology will come in automatic upgrades

Clearly both systems have benefits and drawbacks. In general, hosted deployments are better for SMBs, organizations limited by budget, or companies expecting to grow in the future. On-premise systems make sense for very large companies that are prepared to own and support their own PBX.

PBXware is an example of a hosted IP PBX solution. Learn more on our website.

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