What is a PBX System?

PBX System (Private Branch Exchange System) is a telephony solution that connects internal users to one another and to an outside PSTN telephone line. PBXs are used within organizations or enterprises to simplify communications and lessen costs.

pbx

As with all technology, PBX systems have evolved with new trends. IP PBX uses Internet Protocol or VoIP technology to make PBX systems more feature-rich, scalable, and affordable.

PBX systems are available in two different delivery formats: on-premise or hosted/cloud. This gives us several combination options:

  • On-Premise PBX
  • Hosted PBX
  • On-Premise IP PBX
  • Hosted IP PBX
  • Hybrid PBX
  • Hybrid IP PBX

We will explore the differences between some of these PBX solutions in our next post: On-Premise vs Cloud IP PBX Systems.

In the meantime, visit our website to learn about a real IP PBX System or read some of our related posts:

IS Technologies

Bicom Systems is excited to begin working with IS Technologies to better serve SMBs in Alabama.

Similar to many others in the industry, IS Technologies got its start with hybrid PBX systems but quickly began to grow and expanded into a hosted/cloud PBX solution.

The need for a new platform led IS Technologies to Bicom Systems which was a perfect fit.

IS Technologies

Read more in our IS Technologies Case Study.