5 Steps to VoIP

voipVoIP is quickly replacing premise telephony. Now is the time to take the leap and migrate to VoIP. While it may seem a daunting task, a little planning and preparation make it plausible. Ziff Davis wrote Five Key Success Factors to help you get started on the road to VoIP. We summarize those steps below.

1. The first step towards VoIP is considering each involved party: the executives or owners, the employees, and the IT team

The first will want to be assured that VoIP will be worth the cost and stress of migrating. Study up on the benefits of VoIP so you can win their support. Employees will be the primary users of the system. Think about their daily communicating habits and how VoIP can benefit them. Finally, consider your company’s IT team and what type of system it can support. Some deployment models call for more IT support than others. Which brings us to the next step…

2. Choose a deployment model: Premise, Cloud, or Hybrid

Premise VoIP is the most similar to legacy and thus a less radical transition. However it is also more expensive and requires more maintenance and support. We talked about the benefits of Cloud or Hosted VoIP in our previous post. It is a less costly and less involved option. Finally, Hybrid is just what it sound like – a combination of the previous two. This may be ideal for a company that is not ready to part with their premise hardware, but wants to add some VoIP capabilities.

3. Choose a VoIP Provider

Once you know what kind of VoIP solution your company wants, it is time to find a provider. Today’s market allows you to shop around, so take your time and find a provider that fits your needs.

4. Prepare for implementation

The implementation period can be stressful and long, so make sure your company is prepared beforehand. Work with your provider to establish a clear plan with deadlines, contacts, and sufficient testing. Do not accept that implementation is complete until the service is functioning as you expected. Make sure all of the users know how to use the system as well.

5. Prepare for journey

Finally, the last step is to adopt an open-mind and prepare yourself for the inevitable bumps in the road. In the scheme of things VoIP is still a relatively new technology; and more importantly, it is ever-changing. Remember that the changes and risk mean new features and capabilities. These will be not only beneficial to your company, but vital to keeping up with the market.

Are you ready to start? Contact us today!

VoIP: On-Premise vs Hosted (Cloud) vs Hybrid

voipIn our previous post we listed 5 reasons to migrate to VoIP. If you have made the decision to switch to VoIP, the next step is choosing between an on-premise, hosted, or hybrid solution.

Here’s the difference between the three:

On-Premise VoIP is a good option for larger companies that want more control over their telephony solution. While some companies will benefit from managing their system in-house, smaller companies may not have enough staff or budget for this option. On-Premise VoIP involves a large up-front investment, but then the system belongs to the company.

Hosted (Cloud) VoIP is the opposite of on-premise. The system is owned and managed by a Service Provider company that rents it on a monthly basis. This is a better option for smaller companies that do not have a large up-front budget or a large IT staff. Cloud VoIP is less expensive in the beginning, but may be more expensive in the long run due to monthly payments.

Hybrid VoIP is a combination of the above two options. A typical hybrid VoIP solution would mean a hosted system run on a premise server and hardware. This brings in the best of both worlds and is an attractive option to growing companies that have some money to invest but do not want to purchase and manage an entire system.

Which option is right for your company? We recommend you do research a variety of solutions and Service Providers to find the best match for your company.

Get started on the Bicom Systems products page or sign-up for a FREE Account Manager to guide you in the transition to VoIP.