Benefits of Multi-Tenant Architecture

multi-tenant architectureThere is no doubt that many, maybe even most, businesses are moving to the cloud. But the decision to move to the cloud is not the final choice to be made; companies must choose a type of architecture – multi-tenant or dedicated.

To understand the difference between the two, we can compare them to housing. A dedicated solution is like a home that you own – the whole thing is yours and yours alone. But a multi-tenant solution is like an apartment building that you rent a part of while the rest of the structure is shared.

Of course either scenario has its benefits and drawbacks. But multi-tenant architecture has many benefits that can be marketed to your customers.

First, the cost of multi-tenant is less than dedicated. From the up-front investment to the upkeep to the IT expertise needed, multi-tenant is a better option for companies with a small budget or interest in cost-effectiveness.

Second, multi-tenant is a more flexible solution. It is easily scalable and the owner can quickly and easily add features, do updates, or enhance service for all tenants.

Multi-tenant solutions are particularly appealing to start-ups that will appreciate the price and the built-in support system.

PBXware comes in a Multi-Tenant PBX edition that will offer all of this and more to your customers. Learn more on our Multi-Tenant page or contact us today.

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How To Grow Your Telecom with Multi-Tenant PBX

multi-tenantThe key to growth for any telecom or ITSP is a scalable platform. Of course there are other important strategies and steps to growth, but without a scalable PBX platform growth will be impossible.

Bicom Systems designed Multi-Tenant PBX as a scalable solution for telecoms that want to grow. With unlimited resellers, extensions, and tenants you can start as small or large as you want and scale up or down with the click of a button.

In addition to being highly scalable, Multi-Tenant PBX alleviates much of the workload, giving you more time to focus on sales and growth.

Get started today by visiting our Multi-Tenant PBX page or signing up for a free account manager!

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How to Upgrade from FreePBX

freepbxA variation on the non-fairy tale we wrote about last week, we recently spoke with a business-owner that struggled with FreePBX for a year before throwing in the towel. Costs were through the roof, far too much of the work and configuration was falling on his shoulders, and support was all but non-existent.

In the process of shutting down his business, he was about to give up entirely when he realized that maybe a different PBX system would make all the difference. Perhaps an effective GUI and supportive provider would free him up to continue taking his business forward.

Research led him to Bicom Systems and PBXware.

Multi-Tenant PBX was designed specifically for entrepreneurs like him. With a simple yet comprehensive interface and vast features, our PBX system enhances business rather than restricting it. Best of all, our platform is scalable and flexible – it grows with you.

To upgrade from FreePBX or any other PBX system, contact us today or visit the PBXware page to learn more.

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Are All Prospects Worth the Sales Pitch?

sales pitchThe short answer: Yes.

Anyone in telecom sales knows the importance of prioritizing leads and allocating your time wisely. Of course there will always be prospects that are clearly worth extra attention and time. But no prospect should be ignored if you are still interested in growing.

The reasons are obvious: you never know who will surprise you, ignoring a lead may hurt your brand image, etc. But we have a prime example of the value of every lead.

A few days ago we were contacted by a company that wanted our gloCOM unified communications softphone app. They already had an Asterisk-based PBX system and were not interested in making any changes. They just needed that one last piece to tie the whole solution together.

Rather than writing them off as satisfied with another provider, the assigned Account Manager started a conversation to see where it went. In just 15 minutes the contact had become interested in our philosophy of “all the pieces” and signed-up to test Multi-Tenant PBX.

Moral of the story: Even a prospect that is 100% satisfied with their current provider can be swayed with even a short, open conversation.

So the answer is yes, ALL prospects are worth the sales pitch.

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Take Back Your Time With Multi-Tenant PBX

multi-tenant pbxOnce upon a time, a telecom start-up chose the least expensive PBX system and began to build. As the hard work began to pay off, the telecom grew while the PBX system stayed the same. Each new sale was progressively less exciting because of the time and effort it would take to purchase and host a dedicated solution.

Far from a fairy tale ending, we have heard this story time and again. That is exactly why we created the Multi-Tenant edition of PBXware

With unlimited users, Multi-Tenant PBX takes away the busy work and gives you back your time. Unlike competing solutions – specifically FreePBX has been brought to our attention repeatedly lately – Multi-Tenant is 100% scalable and flexible. Growing up (or down) is as easy as the click of a button. 

Upgrade today to reclaim your time and start getting excited about each sale again! Learn more on our Multi-Tenant page.

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