VMware PBX on the VMware Solution Exchange

vmware pbxWe are pleased to announce our new VMware PBX image that allows you to test PBXware in a VM workstation or ESXi host.

Our developers created this by installing a VMware Workstation on a separate PC which ran Windows 10. We made a virtual machine that had 1 Vcpu, 1 GB of RM, 30 HDD (which was thin provisioned, meaning as the need for storage arises the HDD will expand) and open-VMware tools were added to this image for it to work properly. 

This was tested on the Windows machine first with up to 20 concurrent calls and 100 extensions. After that test was a success, we moved to testing ESXi hosts. ESXi hosts were tested with the same image with up to 30 concurrent calls and we did not encounter any problems. The test included Vmotion too, which was done while 30 concurrent calls were active. No calls dropped, the only thing we noticed was that 3 seconds before the virtual machine services started on the other ESXi host, we had 3 seconds of silence. Other than that, everything worked fine. 

The second test was VMware’s HA (High Availability) which worked as well. After the host that was running VM goes down, the other host takes over and keeps VM up with no downtime. 

After these tests were a success, we created a VMware marketplace account (as developers) and set it up with our company’s logo, information, and our PBX solution. The image was uploaded and sent for approval. It was approved 24 hours later. Check it out here: solutionexchange.vmware.com/store/products/pbxware–2 

Just click the “Try” button to download this image for usage with a VMware Workstation or VMware Player PRO and Vsphere client.

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Official Press Release

Was Obama’s last Call with PBXware?

Headline News! Washington D.C. (11 January 2017) – The true status of recent electoral polls suggested a failure in the accuracy of information routing.

obamaWhy remains of mystery, though some speculate that dropped packets on inferior phone systems are the culprit.

We recently obtained some evidence from what appears to be Bicom Systems investigating the White House’s telephone system followed by arms crossed and lips tight.

Nobody knows!obama

We tried to poll opinion. Would PBXware be installed before the New Administration of Donald J. Trump takes office?

At this point, not Bicom Systems, Donald J. Trump nor the White House would comment…..perhaps their phone lines are down as well or maybe they’re just waxing lyrical?

About BICOM SYSTEMS

Bicom Systems is the world’s first and most mature Professional Open Standards Turnkey Telephony Platform. Since 2003, Bicom Systems has deployed flexible, reliable, and scalable New Generation Communication Systems to SMBs, enterprises, and governments worldwide by unifying the most advanced of latest technologies. For more information, please visit our website or contact us today.

www.bicomsystems.com | sales@bicomsystems.com

What Is the Difference Between a Class 4 and Class 5 Softswitch?

A softswitch is the modern convergence of software and switchboards. In the past, calls were manually “switched” by an operator using a switchboard, but this is now done automatically but softswitches.

So what is the difference between a Class 4 softswitch and a Class 5 softswitch?

Class 5 softswitches are used within small geographic areas or businesses and organizations. They can route calls within cities, organizations, states, or even small countries. Class 5 softswitches connect phones and devices, operating on the end-user level.

Class 4 softswitches operate on a larger scale for long-distance calls over large areas or between countries. They route calls between Class 5 switches. Class 4 softswitches connect suppliers, operating on a provider level.

The following diagram illustrates the place of class 5 and class 4 softswitches.

softswitch

Bicom Systems PBXware is available as both a Class 5 and Class 4 softswitch.

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On-Premise vs. Cloud IP PBX Systems

Last month we learned what exactly “PBX System” means and some of the different deployment options. The two most common options – and hardest to choose between – are on-premise IP PBX and hosted or cloud IP PBX.

cloud ip pbxOn-premise solutions are owned and managed by the user. The physical IP PBX is stored on-site and all of the technology is set-up and maintained in-house.

Hosted or cloud solutions are rented out by a service provider for a monthly fee that covers service, maintenance, and upgrades. The user needs only IP Phones that connect to the cloud PBX system via Internet.

Both are good options depending on the size and type of your business.

Let’s look at the benefits of each system:

On-Premise IP PBX System

  • No monthly fee
  • More control over the solution
  • Long-term investment
  • No reliance on a service provider
  • Can integrate with other solutions
  • May have more features

Hosted or Cloud IP PBX System

  • Low or no up-front costs
  • No additional maintenance or upgrade costs
  • More flexible and scalable
  • No need for IT expertise or personnel
  • Less employee training needed
  • Advances in technology will come in automatic upgrades

Clearly both systems have benefits and drawbacks. In general, hosted deployments are better for SMBs, organizations limited by budget, or companies expecting to grow in the future. On-premise systems make sense for very large companies that are prepared to own and support their own PBX.

PBXware is an example of a hosted IP PBX solution. Learn more on our website.

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How to Upgrade from FreePBX

freepbxA variation on the non-fairy tale we wrote about last week, we recently spoke with a business-owner that struggled with FreePBX for a year before throwing in the towel. Costs were through the roof, far too much of the work and configuration was falling on his shoulders, and support was all but non-existent.

In the process of shutting down his business, he was about to give up entirely when he realized that maybe a different PBX system would make all the difference. Perhaps an effective GUI and supportive provider would free him up to continue taking his business forward.

Research led him to Bicom Systems and PBXware.

Multi-Tenant PBX was designed specifically for entrepreneurs like him. With a simple yet comprehensive interface and vast features, our PBX system enhances business rather than restricting it. Best of all, our platform is scalable and flexible – it grows with you.

To upgrade from FreePBX or any other PBX system, contact us today or visit the PBXware page to learn more.

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