Telecommuting Benefit 5: Continuity

telecommuting continuityThis is the final post in our series on Effective Telecommuting with gloCOM. Today we’ll discuss our fifth and final benefit of telecommuting: continuity.

Having workers in different geographic locations with a VoIP tool like gloCOM ensures constant and consistent service both within the company and in customer relations.

Different workers in different locations can deal directly with customers or supplier in their area, eliminating issues with time zones or travel. It allows companies to do business locally across the country or the world.

gloCOM also allows employees to work remotely with no warning in the case of being snowed in, staying home sick, or other emergency situations. It opens the door to employees that need a few weeks or months away from the office for whatever reason.

The best part? Customers will be none the wiser. gloCOM replicates your office anywhere in the world so work is not interrupted.

To learn more or get started with gloCOM, visit our website or contact us today!

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Telecommuting Benefit 4: Savings

telecommuting savingsWe’ve now discussed three benefits of VoIP telecommuting: better employees, increased employee retention, and productivity. Today let’s take a look at the savings that results from telecommuting.

Supporting individual telecommuters is much more cost-effective than supporting entire offices that require more hardware, furniture, even office space.

VoIP telecommuting via gloCOM makes it even more cost-effective with less spending and lower rates. It is simple to set-up gloCOM anywhere in the world with no need for special equipment or services. This is especially beneficial in countries where the company is not physically present or familiar with service providers.

Finally, telecommuting is often temporary, allowing companies to scale up and down as the budget allows.

To learn more or get started with gloCOM, visit our website or contact us today!

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Telecommuting Benefit 2: Employee Retention

telecommuting retentionIn our previous post we talked about telecommuting offering better employees. Today let’s discuss how it also means happier employees which translates to increased employee retention.

Supervisors and business owners have long known that happy employees = productive employees.

While not all individuals will appreciate the telecommuting environment, many will thrive working from home. The increased flexibility and balance between work and home leads to more satisfied employees.

That satisfaction with work will make them more likely to stay at the company longer.

VoIP tools like gloCOM allow employees to happily work from home with all of the communication and collaboration tools they would find in the office. It allows management to supervise and communicate with remote workers to guarantee maximum productivity.

To learn more or get started with gloCOM, visit our website or contact us today!

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How to Become an ITSP

itspBecoming an ITSP or Phone Company is easier than it has ever been before. As communications technology has become more advanced in recent years, it has also become more simple and user-friendly. All it takes is a dream and some motivation to get started.

You can become an Internet Telephony Service Provider with four essential components:

  1. Hardware – This starts with a VoIP Softswitch and may include servers, routers, IP Phones, etc.
  1. Software – Core telephony services will be offered via unified communications software, billing software, etc.
  1. A VoIP Carrier – A VoIP carrier is necessary to become a services provider.
  1. Support – Too often forgotten, a good support system is vital to becoming a successful and growing ITSP. Nothing compares to having support from somewhere that has been there before.

Bicom Systems has all of the hardware and software that you need to get started, and our Account Managers are the icing on the cake. Visit our product pages to learn more or read our How to Start & Grow an ITSP whitepaper. 

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5 Reasons to Choose On-Premise PBX

on-premise pbxWe discussed some of the benefits of a Cloud PBX System in a previous blog post, so today we’ll discuss the benefits of choosing an On-Premise PBX system.

#1 OWNERSHIP

Traditionally, phone systems have always been purchased and owned. If this precedent has worked well for your business, there is no reason to change now. Owning an on-premise system gives control and peace-of-mind to the company. It is one more company asset that cannot be changed or taken away.

#2 CONTROL

Along the same lines as ownership, an onsite pbx system puts the control into the hands of the company. The in-house IT team can manage and customize the solution to fit current needs and even specific users. With all of the new features offered by VoIP, it only makes sense to have the control to use and change them as you wish.

#3 COST

While some companies will shy away from the larger up-front cost of an on-premise system, others will appreciate making a one-time investment. Unlike hosted systems, on-premise will not require monthly rent or other fees. On-Premise VoIP is less expensive than Legacy because it is software, rather than hardware, based.

#4 PARTNER RELATIONSHIPS

If you already have a good relationship with your providers there is no reason to change now. Your provider already has experience and knowledge of your company, users, and communication patterns. An onsite PBX solution allows you to stay with the same provider rather than start from scratch with a new vendor.

#5 IT TEAM

Companies switching from legacy to VoIP likely already have an experienced IT team in place. An on-premise system allows them to continue their current duties and carry the company through the transition to VoIP. Entrusting the new system to the current IT team will ensure a smooth transition.

In conclusion, there are many benefits to choosing an On-Premise Based PBX system. However there is a caveat; VoIP systems are inherently more complicated than legacy systems. They come with the advantage of an interface GUI to deal with this; however, the core skills to manage the network remain critical. The provider of your legacy system may not be familiar with these skills.

There are benefits to both On-Premise and Hosted systems depending on the needs of your company. To learn more, read 5 Reasons to Deploy a On-Premise Based VoIP System from Ziff Davis.

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