5 Reasons to Choose On-Premise PBX

on-premise pbxWe discussed some of the benefits of a Cloud PBX System in a previous blog post, so today we’ll discuss the benefits of choosing an On-Premise PBX system.

#1 OWNERSHIP

Traditionally, phone systems have always been purchased and owned. If this precedent has worked well for your business, there is no reason to change now. Owning an on-premise system gives control and peace-of-mind to the company. It is one more company asset that cannot be changed or taken away.

#2 CONTROL

Along the same lines as ownership, an onsite pbx system puts the control into the hands of the company. The in-house IT team can manage and customize the solution to fit current needs and even specific users. With all of the new features offered by VoIP, it only makes sense to have the control to use and change them as you wish.

#3 COST

While some companies will shy away from the larger up-front cost of an on-premise system, others will appreciate making a one-time investment. Unlike hosted systems, on-premise will not require monthly rent or other fees. On-Premise VoIP is less expensive than Legacy because it is software, rather than hardware, based.

#4 PARTNER RELATIONSHIPS

If you already have a good relationship with your providers there is no reason to change now. Your provider already has experience and knowledge of your company, users, and communication patterns. An onsite PBX solution allows you to stay with the same provider rather than start from scratch with a new vendor.

#5 IT TEAM

Companies switching from legacy to VoIP likely already have an experienced IT team in place. An on-premise system allows them to continue their current duties and carry the company through the transition to VoIP. Entrusting the new system to the current IT team will ensure a smooth transition.

In conclusion, there are many benefits to choosing an On-Premise Based PBX system. However there is a caveat; VoIP systems are inherently more complicated than legacy systems. They come with the advantage of an interface GUI to deal with this; however, the core skills to manage the network remain critical. The provider of your legacy system may not be familiar with these skills.

There are benefits to both On-Premise and Hosted systems depending on the needs of your company. To learn more, read 5 Reasons to Deploy a On-Premise Based VoIP System from Ziff Davis.

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5 Steps to VoIP

voipVoIP is quickly replacing premise telephony. Now is the time to take the leap and migrate to VoIP. While it may seem a daunting task, a little planning and preparation make it plausible. Ziff Davis wrote Five Key Success Factors to help you get started on the road to VoIP. We summarize those steps below.

1. The first step towards VoIP is considering each involved party: the executives or owners, the employees, and the IT team

The first will want to be assured that VoIP will be worth the cost and stress of migrating. Study up on the benefits of VoIP so you can win their support. Employees will be the primary users of the system. Think about their daily communicating habits and how VoIP can benefit them. Finally, consider your company’s IT team and what type of system it can support. Some deployment models call for more IT support than others. Which brings us to the next step…

2. Choose a deployment model: Premise, Cloud, or Hybrid

Premise VoIP is the most similar to legacy and thus a less radical transition. However it is also more expensive and requires more maintenance and support. We talked about the benefits of Cloud or Hosted VoIP in our previous post. It is a less costly and less involved option. Finally, Hybrid is just what it sound like – a combination of the previous two. This may be ideal for a company that is not ready to part with their premise hardware, but wants to add some VoIP capabilities.

3. Choose a VoIP Provider

Once you know what kind of VoIP solution your company wants, it is time to find a provider. Today’s market allows you to shop around, so take your time and find a provider that fits your needs.

4. Prepare for implementation

The implementation period can be stressful and long, so make sure your company is prepared beforehand. Work with your provider to establish a clear plan with deadlines, contacts, and sufficient testing. Do not accept that implementation is complete until the service is functioning as you expected. Make sure all of the users know how to use the system as well.

5. Prepare for journey

Finally, the last step is to adopt an open-mind and prepare yourself for the inevitable bumps in the road. In the scheme of things VoIP is still a relatively new technology; and more importantly, it is ever-changing. Remember that the changes and risk mean new features and capabilities. These will be not only beneficial to your company, but vital to keeping up with the market.

Are you ready to start? Contact us today!