VoIP Integration

voip integrationRegardless of how many times we write about the benefits of VoIP, it is always worth pointing out more. VoIP is a game-changer for almost all types of companies and organizations, but only if you recognize its benefits and use it to its full potential.

One such benefit of VoIP, particularly cloud-based VoIP, is integration. The first step to Unified Communications, VoIP can integrate with many or all of your other applications.

Seamless integration saves on time and money and boosts productivity and efficiency. Everyone from the smallest business to the largest enterprise can benefit from a more cohesive and synergistic solution.

Bicom Systems VoIP products are built to integrate natively. PBXware for telephony, TELCOware for provisioning, and SERVERware as a foundation work together seamlessly, especially when tied together by gloCOM, our desktop and mobile communicator app. Learn more on our website.

More posts like this one:

4 Ways Small Businesses Can Go Global with VoIP

global voipOne of the best features of VoIP is that it levels the playing field and gives SMBs the same features and opportunities as large enterprises. One example of this is the ability to grow globally. VoIP News points out a few ways that even the smallest companies can have a global presence with VoIP.

1. Local Phone Numbers – This is probably the first step to a global presence. If your company is going to insert itself into a new country or geographic area, you need to be available to contact with a local phone number. VoIP makes this easy.

2. Long-Distance Call Savings – Previously a major burden on small companies, VoIP makes long-distance calls virtually free. Whether calls are across the street or across the world, costs will stay the same.

3. Telecommunication Abilities – More than just long-distance voice calls, VoIP also supports other modes of communication like conferencing, video calls, or screen sharing. Apps like gloCOM provide these features and more to make the world feel a little smaller.

4. Remote Workers – Finally, VoIP enables your employees to work from home, on the road, or anywhere else with an Internet connection. This allows for the consistent, around-the-clock communication that a global company requires.

To learn more about a VoIP program that can support a global company, check out our gloCOM page. Or visit VoIP News to read more.

4 Ways VoIP Adds Value to SMBs

voipAs we discussed in VoIP Selling Points, VoIP and cloud services are about so much more than just saving money. It is about more than telephony, too. VoIP is an entire integrated communications experience that is capable of adding value to businesses in many ways.

So how do VoIP and application like gloCOM softphone add value?

Head over to Telecom Reseller to read our full post!

5 Reasons Why Even SMBs Should Use VoIP

All too often it is large businesses that have all the advantages and many SMBs assume the same is true when it comes to VoIP. But Ziff Davis brings us 5 reasons why SMBs should be using VoIP too.

#1 VOIP IS A SERVICE

VoIP is a service, not a product, which makes it accessible to any kind of business. Unlike legacy systems that came in a one-size-fits-all (or does NOT fit, in the case of many small businesses), VoIP solutions are flexible and can be customized to fit even SMBs.

#2 VOIP DOES NOT REQIURE A SWITCHED SYSTEM

Many SMBs incorrectly assume they will need an expensive switched system to use VoIP. While this may be the best option for larger businesses, it is not necessary. Other options like a Key Telephone System are available for small business at a significantly lower price.

#3 VOIP DOES NOT REQUIRE A FULL IT TEAM

Legacy systems necessitate a fully trained IT team to manage the separate voice and data networks and implementations. VoIP eliminates the need for a voice network and can be run without much IT support. Hosted or Cloud systems take implementation and support out of the hands of the SMB and allow individual users to manage their own line.

#4 VOIP DOES NOT REQUIRE A LONG-TERM COMMITMENT

SMBs that are hesitant to make large purchases with a long-term commitment can use VoIP on a month-to-month basis without a contract. This removes the risk of being stuck with a system that is not working for your small business. VoIP allows you to back out at anytime if it is not working.

#5 VOIP OPENS MORE OPTIONS

Incumbent providers have always catered to large businesses with SMBs as an afterthought. VoIP has so many options that even the smallest businesses can find a perfect-fit. With VoIP the customer is in charge of their solution. VoIP also opens the door to non-local solutions that can be purchased and maintained online.

In conclusion, there is no reason for SMBs to feel left out in the world of VoIP. With a solution available for any size of business, now is the time to make the switch! To learn more visit Why Your Business is Not Too Small for VoIP from Ziff Davis.

5 Benefits of Hosted VoIP (Cloud VoIP)

cloud voipAs companies today make the move to VoIP telephony, they are faced with two options: Premise or Cloud.

While premise is a popular option because it is similar to legacy systems and gives more control to the company, Hosted VoIP offers several benefits to SMBs.

Ziff Davis shares give benefits of Hosted VoIP in Five Implications that make Hosted VoIP Good for your Business. We outline those benefits below.

  1. SIZE DOESN’T MATTER – ANYONE CAN DO IT

    While bigger often has the advantages in business, Hosted VoIP levels the playing field and represents an opportunity that even the smallest business can deploy.

    A Hosted VoIP system means that a third party is taking care of most aspects of the communications system like managing, maintaining, troubleshooting, etc. SMBs that do not have extensive IT abilities will still be able to use the system.

  2. YOU’LL GET CLOSER TO YOUR CUSTOMER

    While legacy systems were primarily focused on giving employees a means of internal communication, VoIP opens the doors to customers on the outside. Hosted VoIP offers extensive features such as softphones, video calls, chat, and mobile. These open up the lines of communication with customers and ensure their satisfaction. While this is plausible with premise VoIP as well, it would require a comprehensive IT team to carry it out.

  3. YOU’LL GET MORE LEVERAGE AS A CUSTOMER FOR TELEPHONY

    The Hosted VoIP market is a consumer’s market that boasts several choices. Legacy systems were not built for SMBs and required costly investments for a less-than-ideal products. Hosted VoIP, on the other hand, is available in many different packages with varied prices and features. SMBs can shop around and choose a provider that meets their needs and budget.

  4. CLOUD IS A BETTER BUSINESS MODEL FOR VOIP

    Hosted VoIP provides a better model for SMBs that are on a budget. Expenditures are reduced via a lesser initial investment and lower usage costs. Monthly fees are a fixed rate that fit into SMBs budgets.Additionally, Cloud VoIP means more reliable service that is not susceptible to local weather conditions or power outages. Employees can work from home or anywhere with an Internet connection.

  5. GROWTH-FRIENDLY FOR YOUR BUSINESS

    Hosted VoIP is a good decision for long-term growth. While legacy systems were an investment, they did not drive growth or improve with time. Hosted VoIP can scale and evolve at a low cost as the company grows. It is simple to add new offices or work-from-home employees.

In summary, Hosted VoIP can do so much more for SMBs than simply save money. To read more, visit Five Implications that make Hosted VoIP Good for your Business from Ziff Davis.