3 Steps to Telecom Success: Part 1 Sustainable Growth

telecom growth15 years of conversations with partners and clients have taught us a thing or two about succeeding in the world of telecommunications. Three things, really.

In our experience, no telecom will succeed without pursuing these three goals:

  1. Sustainable growth
  2. Increased profit
  3. Loyal customers

These may sound mundane enough, but how many of us actually know how to increase our profit? We can talk about earning customer loyalty all day, but can we actually attain it?

In our next few posts we’ll tackle these issues one by one and offer realistic suggestions on how to actively pursue these goals.

Jumping right in: Sustainable Growth. Key word being sustainable. Short-term growth can be great and exciting, but if it doesn’t extend into the long-term, what was the point of it?

The first step to sustainable growth is a simple one: you need a platform that will support growth. There are too many providers out there that will give you a functional, cheap – maybe even great – platform, but once you start to grow it fails you. Before even thinking about growth, find a platform that supports scalability with unlimited extensions and tenants, great customer support, and an upgrade plan already in place (see also: How To Grow Your Telecom with a Multi-Tenant PBX).

Once your growth-friendly platform is in place, it is time to create a plan to future-proof your business. You are about to start growing, let’s make sure you know what to do next. Ideally your provider should have a working roadmap in place and offer customized support for your company specifically.

A large part of this future-proofing is following the trends: both current and future. Failure to jump aboard the latest trends will not only decelerate growth, it can throw you off the tracks entirely. Now is the time to adopt popular technologies like UCaaS, integration, or mobility (see also: One More Card for Your Hand). The benefits of add-ons like these are twofold: one, to start growing now; and two, to sustain that growth into the future.

It goes without saying that adding more technology to your offering will enable you to widen your customer base, expand to new markets, and make more sales. But the real value is that these add-ons will enable your solution to compete with newer, more modern options into the future. Partnering with a provider that researches and stays ahead of the trends (so that you don’t have to!) is simply invaluable.

A final way to extend growth beyond the temporary is to take matters into your own hands. Stop the monotonous routine of selling someone else’s solution day after day and year after year; start building and investing in your own brand. Yes, by all means partner with a great provider, but choose one that invests in your success as a company. By shifting the focus from earning sales for someone else to your own paycheck, you will be much more aware of – and in control of – your growth.

If these methods of generating sustainable growth sound like something you want for your own company, please reach out to us today. Our experienced account managers would love to chat and learn all about your unique situation. Contact us here: www.bicomsystems.com/contact

Stay tuned for the next post in this series: How to increase profit.

 

Bicom Systems Hits the Big Apple

telecom exchange nycThis June Bicom Systems will exhibit at the Telecom Exchange conference in New York City with a strategy on How to Grow Your Telephony Solution. If you plan to attend the conference or you live in the Big Apple, contact us today to set up a time to chat!

Through years of experience we have found that one of the most pressing challenges for any telecom company is how to initiate and sustain growth. This is especially difficult in a world of ever-advancing technology where it is all too easy to miss the boat on the latest trends.

Our growth formula works for partners around the world by staying ahead of trends, adding more value to your existing solutions, and reducing customer churn. Learn more about each of these on our website: www.bicomsystems.com/telecom-exchange

We have limited meeting spots available at Telecom Exchange, so set up your appointment through the TEX Appointment Portal ASAP. Or to schedule an off-site appointment or have us visit your office, email us directly at sales@bicomsystems.com.

Can’t make it to Telecom Exchange this time? Don’t worry, we will be at TEX in Los Angeles this November. And before that, AstriCon in Orlando and Wispapalooza in Las Vegas this October.

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How Bicom Partners Make More Profit

voip profitTelephony Service Providers everywhere are increasing their profits by subscribing to an integral solution that supports and sustains growth. 

Benefitting from more tools than ever before, subscribers are drawing more leads, making more sales, earning more from each sale, retaining more customers, and ultimately growing more. 

Learn all about this growth-inducing solution and how it can be yours by downloading Why Bicom Partners Make More Profit for free.

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