Don’t Play Jenga with Your Customers and Profits

multi-tenantDo you remember the game Jenga? Popular in the 80s and 90s, kids everywhere tried to keep their hands steady as they gently slid blocks out of a teetering tower and continued building upwards until it all fell down. Hmm, sounds familiar in more way than one.

It is starting to come up with more frequency: customers dedicating a VM for each of their FreePBX instances per customer, trying desperately to attain some form of multi-tenant or multi-office PBX. Sure, it works at first and seems a simple and easy solution. But as you add more and more customers, it begins chewing up more and more IPs. Eventually you have a mile long list list of logins and IPs for each system and customer. One wrong move and your Jenga tower will crumble.

With the inevitable collapse comes the nightmare of migrating all of your customers and settings to a new platform. Just what you were trying to avoid, right?

The good news is that bona fide multi-tenant solutions do exist. With the right solution, you can build from the ground up on a firm foundation instead of playing Jenga with your customers and profits. For example, Bicom Systems offers both rented and hosted multi-tenant PBX solutions that support rapid and sustainable growth.

To learn more, contact us or visit our website today!

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VMware PBX on the VMware Solution Exchange

vmware pbxWe are pleased to announce our new VMware PBX image that allows you to test PBXware in a VM workstation or ESXi host.

Our developers created this by installing a VMware Workstation on a separate PC which ran Windows 10. We made a virtual machine that had 1 Vcpu, 1 GB of RM, 30 HDD (which was thin provisioned, meaning as the need for storage arises the HDD will expand) and open-VMware tools were added to this image for it to work properly. 

This was tested on the Windows machine first with up to 20 concurrent calls and 100 extensions. After that test was a success, we moved to testing ESXi hosts. ESXi hosts were tested with the same image with up to 30 concurrent calls and we did not encounter any problems. The test included Vmotion too, which was done while 30 concurrent calls were active. No calls dropped, the only thing we noticed was that 3 seconds before the virtual machine services started on the other ESXi host, we had 3 seconds of silence. Other than that, everything worked fine. 

The second test was VMware’s HA (High Availability) which worked as well. After the host that was running VM goes down, the other host takes over and keeps VM up with no downtime. 

After these tests were a success, we created a VMware marketplace account (as developers) and set it up with our company’s logo, information, and our PBX solution. The image was uploaded and sent for approval. It was approved 24 hours later. Check it out here: solutionexchange.vmware.com/store/products/pbxware–2 

Just click the “Try” button to download this image for usage with a VMware Workstation or VMware Player PRO and Vsphere client.

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Official Press Release