5 VoIP Trends in 2017

2017 is officially here and it is going to be a great year for telecommunications. Let’s start off the year with 5 VoIP trends for 2017 from VoIP-News:

voip

1. Mobile VoIP – According to VoIP-News, there will be more than 1 billion mobile VoIP users by the end of 2017. How many of your customers will be joining that number? Bicom Systems released gloCOM GO, our Unified Communications mobile app last year – check it out today!

2. Security – VoIP security has become a growing concern in recent years, and Forbes names it as one of the top three concerns for businesses in 2017. To start protecting yourself and your customers, download our free PDF: VoIP Security: The Risks and How To Prevent Them

3. Integration – Sure to be a buzzword in 2017, “integration” refers to the ability to incorporate other business services into a VoIP solution. This is at the heart of Unified Communications and Bicom System’s suite of VoIP software. Visit our products page to learn more.

4. 5G – While less directly relevant to our products and services, the potential emergence of 5G in 2017 will only contribute to the growth of mobility in the workplace. Our gloCOM GO mobile app shifts seamlessly between WiFi and 4G and we greatly anticipate the speed of 5G.

5. Network Strain – Ending on a more concerning note, experts predict a network strain in the coming year. We believe this possibility is all the more reason to partner with an innovative, customer-focused company that is constantly researching and improving. Join us today and gain an experienced Account Manager that will navigate with you in whatever 2017 may bring!

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What is a Key System?

A Key System – also known as a Key Telephone System (KTS) – is a very basic and traditional form of telephony primarily used by small and medium businesses.

key system

Ideal for businesses with less than 30 users, traditional Key Systems include a central controller and multiple telephones. Each telephone has a button for every phone line.

Key Systems have been around in some form since the 1930s, but remain in use today despite new technologies. Many businesses decide to keep their Key System because they are simple and “just work”. By opting out of the VoIP trend, they are missing out on modern features and advantages.

For this reason, Bicom Systems created the IP Key System – Tradition Reinvented. Learn more about IP Key Systems here.

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Key Systems

key systemsIt seems at times as if Key Systems have been around since before Alexander Graham Bell, certainly the dust that has grown up on them over the years is proof of this. And still they work. Well – almost!

For sure, I can still get the spare parts from Panasonic and Nortel’s BCM. However, my service provider is apparently stopping all TDM service in 2020. I asked my dry cleaner this morning as I picked up the laundry what he’s going to do.

His reply, as with just about everything he does, as he runs back and forward between the shop counter and the storage, was simply, ‘clean-up’.

Understandable, but not exactly with much direction, and this seems to be the case with about a quarter of the country. Here’s the news, to repeat some puns, “You’re going the cleaners!”

It’s a problem though. He’s not got time for a VoIP system. He just needs something to carry on working.

The Key System has a glorious history in Telecommunications using Line Presence as a feature that every customer could understand.

For this reason, we sat down and tried to find a solution. With Bicom’s Key Systems, we sought to provide tradition re-invented. You are able to use modern VoIP capabilities without having to retrain your customers on how to use their phone.

You have shiny new phones, yes. You have a choice of providers for your calls with much less cost. But for the user, they can still just pick up and make a call. Pick up and receive a call then transfer the line. It works.

Features, such as auto provisioning for your phones along with true Plug & Play capability, creates a winning combination.

Download our IP Key Systems brochure here. Or watch the trailer below:

Telecommuting Benefit 5: Continuity

telecommuting continuityThis is the final post in our series on Effective Telecommuting with gloCOM. Today we’ll discuss our fifth and final benefit of telecommuting: continuity.

Having workers in different geographic locations with a VoIP tool like gloCOM ensures constant and consistent service both within the company and in customer relations.

Different workers in different locations can deal directly with customers or supplier in their area, eliminating issues with time zones or travel. It allows companies to do business locally across the country or the world.

gloCOM also allows employees to work remotely with no warning in the case of being snowed in, staying home sick, or other emergency situations. It opens the door to employees that need a few weeks or months away from the office for whatever reason.

The best part? Customers will be none the wiser. gloCOM replicates your office anywhere in the world so work is not interrupted.

To learn more or get started with gloCOM, visit our website or contact us today!

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Telecommuting Benefit 4: Savings

telecommuting savingsWe’ve now discussed three benefits of VoIP telecommuting: better employees, increased employee retention, and productivity. Today let’s take a look at the savings that results from telecommuting.

Supporting individual telecommuters is much more cost-effective than supporting entire offices that require more hardware, furniture, even office space.

VoIP telecommuting via gloCOM makes it even more cost-effective with less spending and lower rates. It is simple to set-up gloCOM anywhere in the world with no need for special equipment or services. This is especially beneficial in countries where the company is not physically present or familiar with service providers.

Finally, telecommuting is often temporary, allowing companies to scale up and down as the budget allows.

To learn more or get started with gloCOM, visit our website or contact us today!

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telecommuting employeestelecommuting retentiontelecommuting collaboration
telecommuting continuity