Robin Damen, the founder of Virtual Computing, has a similar story that we all have heard before. Robin founded Virtual Computing, an ICT service provider company for small to medium-sized businesses, back in 2006. The timing of his company launch aligned perfectly with the growth in the tech and communications industry. Virtual Computing soon had to partner with support and resources outside of their company. Robin found his relationship with 3CX, a PBX vendor, to be great at first. But, that soon took a turn once he found out that “3CX was not cooperating with customers anymore”. After realizing the other negative aspects with his vendor, he knew he had to seek out new options.
Bicom Systems came as a recommendation to Robin by one of his existing customers. After having a testing phase with PBXware, Virtual Computing signed on with Bicom Systems. Robin loved the user-friendly system, the simplicity of the format and the scalability that PBXware Multi-Tenant offered him and his company.
Learn how Robin plans to stay ahead of trends in 2019, saves time, meets his budget, boosts customer loyalty and so much more here.
Fusion Networks is a Competitive Local Exchange Carrier (CLEC) based out of New York. The were established in 2014 and have grown drastically since. With this growth came a huge influx in demand for voice-over IP, which is something they didn’t provide at the time.
In order to please their customers and remain competitive, Fusion Networks decided to partner with Bicom Systems to solve their problem. The main reason why Fusion chose Bicom was the flexibility, says Philip Simunek. Bicom’s solutions were easily customizable for their needs. Another key selling point was that Bicom provided “a great feature-set without nickel and diming you for everything.” Bicom’s competitive pricing also helped seal the deal, as Fusion would now have a competitive resale price. Implementation was fairly simple, with no need to halt operations as it was done remotely by simply installing the app onto the local servers.
Ever since adding VoIP to their already well-established set of offerings, Fusion Networks has been able to continue its growth.
eing the best requires working with the best. ICT is not readily available in every corner of the world. And where it is, it is more often than not missing the specifications your company needs to be a leading competitor in the industry. For Centracom, this was their primary headache. Founded in South Africa in 2008, their goal was to be the chief providers of ICT through replacing obsolete technology by the more advanced VoIP.
In order for Centracom to achieve objective, they needed to find a vendor of unified communications solutions that was reliable, efficient, and highly responsive due to the nature of the industry they operated in and their location.
Through a simple Google search, Centracom’s IT Manager found Bicom Systems with perfect ease. What made Bicom the optimal choice was the competitive advantage it possessed by having representatives worldwide, being transparent enough to grant Centracom a trail period with it’s products, and being able to customize the offering to their customer’s needs.
Centracom was so pleased with this service, that they have decided to continue the partnership with Bicom Systems, and even grow it further.
We are excited about another partnership in Australia to enhance and update existing Hosted Telephony Solutions. bluBlob, a Telephony, Networks, and Applications provider in Victoria, joined Bicom Systems to improve their current offerings.
In an effort to update their solution, bluBlob began shopping for a Hosted Telephony Platform. Their search brought them to PBXware Multi-Tenant and a partnership with Bicom Systems. Flexibility, customizability, and cost savings were some of the key drives behind the partnership.
Bicom Systems is excited to announce its partnership with Entrust ICT to serve the Australian market with wholesale information and communications technology solutions.
After being formed with the acquisition of Nextep Broadband in 2013, Entrust began providing voice solutions to partners in Australia. To improve their solution and increase growth, Entrust began searching for a more feature-rich and reliable platform.