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Contact Center Agent Working from Home

A Day in the Life of a Contact Center Employee Working...

There is a lot I miss about my office, my desk, office snacks, coworkers, and even my commute to work. Well, not the commute...
Pandemic-Proof-your-Business

Pandemic Proof Your Business

I think it is safe to say that no one was 100% prepared for this pandemic to happen. In the beginning, everyone was acting...
Virtual Meetings

5 Ways to Win at Virtual Meetings

Virtual school, tours, and dates; thanks to the current pandemic, everything is going virtual!  Although virtual meetings were around before COVID-19, the use of...
Bicom Systems Partner Intellicom

How Our Partners Are Making a Difference during the COVID-19 Crisis:...

As the COVID-19 situation continues to evolve around the globe, people in all industries are working around the clock to find solutions and ways...
Perks to a Group Chat

Perks to a Group Chat

Group chats are not only fun, but also extremely practical and efficient. We can have group chats on many platforms like WhatsApp, Facebook, Instagram,...
Transitioning Your Customers to Working from Home

Transitioning Your Customers to Working from Home

For many of you, this might be the longest time you’ve been separated from your coworkers and with the uncertainty of how long this...
Setting Up A workforce Remotely

Setting Up a Remote Workforce Remotely

Across the globe Google searches are being performed on 'how to efficiently set up my employees to WFH' or 'how to run a company...
Selling a WFH solution during the COVID-19 Pandemic

Selling a WFH Solution During the COVID-19 Pandemic

“When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers....