Custom Work

Custom Work: Prison Telephony

While prisons and jails aren't the first thing to come to mind when discussing Unified Communications, they do require a telephony solution similar to other...

Custom Work: CDR for Unanswered Calls

Do you employee a 'Ring All' strategy with several extensions? Does this lead to numerous 'unanswered calls' in your CDR? Does it drive you...

Custom Work: Multiple Parking Lots

By default, our system has only one IP PBX parking lot with 20 parking places. Have you ever wished for more? Our custom workaround allows the...

Custom Work: Agent BLF

Presence is one of the most popular advantages of Unified Communications and, more specifically, gloCOM. The ability to check the status of employees or coworkers...

Custom Work: Special Routes

Do you ever wish you could call numbers from your IP PBX in non-E164 format? Well now you can! For example, without this custom solution,...

3CX Session Border Controller

I recently saw this: http://www.3cx.com/docs/3cx-tunnel-session-border-controller/ I am puzzled. All I can comment is here: blog.bicomsystems.com/difference-between-an-sbc-and-a-sip-proxy/

Kolmisoft

I was speaking recently with a Distributor. His reseller had been using Kolmisoft but found he was as the end of the road. I...

Bicom Systems is in the Press!

BREAKING NEWS - Bicom Systems was recently discovered by a large publishing company that seeks out 'excellence' in business to share across the world....

Joe Pine & Mass Customization

BBC Global Business recently published a podcast on Joe Pine and his promotion of 'Mass Customization'. A term originally coined by Stan Davis in his...