For Partners

5 Ways to Validate a VoIP Purchase

What do you think of when you hear the term MARKETING? I think of drawing prospective clients in with features, promised benefits, and catchy...

IPSMARX vs. PBXware and How to Upgrade

We received an email from a customer a few days ago asking how the IPSMARX product compares to our own? (IPSMARX offers an IP-PBX...

Maintaining Customer Satisfaction and Escalating New Feature Requests

Bicom Systems' number one concern is the satisfaction of our customers. Consequently, our top priorities are effective communication and rapid problem-solving. If we receive...

What is Multi-Tenancy?

Multi-Tenancy architecture allows multiple users to operate in the same 'Cloud'. It is an economical way to serve many End Users at once. Single-Tenancy,...

PortaOne vs Bicom Systems

Were you born a vampire or did someone just bite you to become one? (A comparison of Bicom Systems and PortaOne) Many customers interested in our...

Reseller Support

I just replied to a partner in Africa doing a bid for a large public organization. Here's some of the advice I forwarded. Just the...

Hosted PBX vs Google Voice vs On Premise PBX response

After reading Ruben on VoIP's article Hosted PBX vs Google Voice vs on premise PBX, I knew I had to write a response. My first...

Plantronics Malfunction

For the past four days my life has seemed on the edge of a cusp. Having got habitually accustomed to our new Glocom 3.0 working...

Yealink Completes Interoperability Testing with Bicom Systems

Bicom Systems is excited to announce our partnership with Yealink, the professional designer and manufacturer of IP Phone and IP Video Phone. After working closely with Yealink...