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PBX for Small Business

One of my favorite things about modern communications technology is the way it levels the playing field. In the past, small businesses had a constant...

3 Trends in Call Center Technology

Call Centers that are thriving in 2016 pay attention to new trends and embrace new technology. In a world where innovation is happening every...

Delta Air Lines Cancellations and Dual Site Redundancy

You have probably heard about the Delta Air Lines flight cancellations; some of you have probably even been affected by it. Now at about...

Hosted PBX vs On-Site PBX

The Hosted PBX vs On-Premise PBX debate is a recurring theme on this blog, so when we saw an elaborate infographic on just that...

4 Ways Small Businesses Can Go Global with VoIP

One of the best features of VoIP is that it levels the playing field and gives SMBs the same features and opportunities as large...

5 VoIP Features for Business Efficiency

VoIP is constantly evolving and new features emerge faster than we can use them. VoIP News wrote an article highlighting five VoIP features that...

5 Reasons to Choose On-Premise PBX

We discussed some of the benefits of a Cloud PBX System in a previous blog post, so today we’ll discuss the benefits of choosing an...

How To Grow Your Telecom with Multi-Tenant PBX

The key to growth for any telecom or ITSP is a scalable platform. Of course there are other important strategies and steps to growth,...

What is a SIP Proxy?

A SIP Proxy is, in the simplest terms, an intermediary between two SIP devices. Also called a SIP server, a SIP proxy routes calls...