Bicom Systems User Group Meeting

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CALLING ALL WISPS – You are invited to the first Bicom Systems User Group Meeting on Monday, October 8, 2018 from 9:00 AM to 4:00 PM at WISPAPLOOZA.

Join us for a special behind-the-scenes look at:

• VoIP (Voice over Internet Protocol)
• Unified Communications as a Service (UCaaS)
• Call Center as a Service (CCaaS)

Meet your peers and learn about their successes, the challenges they are facing, and what is ultimately giving them the winning edge. Hear presentations from:

• VoIP Marketing Guru Suzanne Urash of CR8 Group will share her secrets to getting your phones ringing off the hook.

• The best kept secret in the carrier space, ThinQ will explain how their toolset has greatly increased their partners’ Quality of Service to their customers.

• And Kris Twomey from the Law Office of Kristopher Twomey and Carol Lisowski will speak on telecom compliance and the most recent regulatory issues.

Lunch will be served from 12:00 PM to 1:00 PM. Space is filling up quickly – register now to reserve your spot!

WHEN: Monday, October 8, 2018 from 9:00 AM to 4:00 PM
WHERE: WISPAPALOOZA, Rio All-Suites Hotel and Casino, Las Vegas
FOR: ALL WISPS (you do not have to be a customer to attend)
COST: FREE

The Top 3 Reasons why Trade Shows are Important to Attend

3-benefits-of-trade-shows (1)Trade shows are extremely important events to attend whether you are there as an exhibitioner or attendee. These conventions provide you with opportunities to grow, expose yourself, or even cement your position in an industry. Below you will find the top three reasons why you should definitely be at every trade show possible this year.

Branding and Networking Opportunities
There are many advantages to attending a trade show but by far the top advantage comes from the many branding and networking opportunities you are given. By just being on-site, you are able to increase awareness about you business and make yourself known.

Another major advantage to attending a trade show is having the chance to meet like-minded individuals. These individuals can come in the form of current customers and meeting with them for the first time, potential new customers, and suppliers that are interested in your product. Finally, there is huge press exposure that comes along with trade shows, that, if done right, can have a major positive impact on the company.

Assessment of Environment
The second reason why trade shows are important for your company is the opportunity they give you to assess the climate of your industry. This way you are able to know your options as either a supplier or reseller, you are able to get the best deal on whatever it is you may be looking for – as competition is a lot higher in trade show environments – and it simplifies the search in terms of needs fulfillment.

Positive Sales Environment
Lastly, trade shows are an instrument in creating a positive sales experience for both the exhibitor and attendee. The exhibitor is there in the hopes of creating a meaningful connection with the aim of positively selling whatever brand they are representing. This face-to-face interaction helps the exhibitor better gauge how their audience is reacting, allowing for the creation of better sales tactics. This is extremely helpful since those in attendance are currently in the “active search” mode, which means they are far more interested now than they will ever be again. As for the attendee, they avoid the trap that is direct sales, as the act of face-to-face selling is met with far less apprehension than other forms such as sales calls.

Exhibiting, or even just being an attendee, at a trade show is a fairly simple way to grow and improve your business. The three aforementioned benefits to trade shows should be utilized properly in order to reap maximum payoff.

3CX Resellers Finding an Alternative: Day 1 at IT Partners in Paris

Bicom Systems had a magical few days just outside the gates to Disney World in Paris, France last week. We were at IT Partners collaborating on a booth with Fonia, our newest partner in France.

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Day one was animated and insightful. With a constant flow of visitors to the booth, the reactions to our demos and solutions were a bit like kids in, well, Disney World. But not everything is fairy tales and pixie dust, we heard quite a few complaints about other providers as people stopped by to chat.

The common theme from resellers of these providers coming by the booth was that they are tired of their provider not playing fairly or as a team. These companies pour their time and resources into a solution only to have their provider revise the game plan, forcing them back to square one. It is frustrating to work with a partner and solution that seems to be pushing them out of the equation in an attempt to eliminate the channel and sell directly. Roller coasters may be fun inside the park, but they have no place in a successful business relationship.

One theme of note was with 3CX now offering free extension licenses. Resellers were of the opinion that this policy now ended any prospect of them working to build up their portfolio of End User customers. The risks of their working in vain were becoming too strong.

Fonia sympathized with their frustration, but then went one step further. The booth presented PBXware as an alternative solution, delighting visitors with a breath of fresh air. The new interface in PBXware 5.0 has been a real crowd-pleaser; but even more than that, visitors are excited to find a new face in town that is willing to work with resellers. Far from inexperienced, Bicom Systems has been delivering solutions throughout the world for nearly 15 years, but the partnership with Fonia has afforded us a much more tangible presence in France.

And that reseller relationship is exactly what has so many people enchanted. Our success is no more than that of our smallest partner, so we invest in those relationships long-term. As they say just inside the park, “happily ever after” is our goal with each of our resellers. Another highlight at the booth was that Bicom Systems offers a complete VoIP and UCaaS solution. There is no need to deal with other vendors or try to fit mismatched pieces together. A one-stop shop plus a partnership.

We have given some sneak peaks about what’s coming up in PBXware 5.1 and the feedback has been astounding. Suffice it to say: people are asking how to sign up on-the-spot.

We’d like to express a big thank you to Fonia for hosting the booth and helping to get the word out about Bicom Systems establishing a presence in France. With over 5,000 resellers in attendance and Fonia already well-established in the market, this experience has been worth every minute. Bicom Systems sent out staff from Canada for the event and for a road trip to visit resellers in France next week.

To end with a quote from Walt Disney himself: “The way to get started is to quit talking and begin doing.” If you are ready to get started, contact us today: www.bicomsystems.com/contact

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FISPALIVE

We wrapped up our booth at FISPALIVE in New Orleans yesterday. It was a great show and we are already looking forward to FISPALIVE 2018.

“It was a well organized, compact show with solid members and vendors always looking to collaborate with each other,” said Saulio Reyes, Bicom Account Manager.

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If you missed FISPALIVE, consider joining us for upcoming:

ITEXPO (February 14-16 in Ft Lauderdale, FL)

WISPAMERICA (March 6-8 in Birmingham, AL).

Our 2018 is off to a great start! Let’s get together and take your business to the next level this year.

Bicom Systems Hits the Big Apple

telecom exchange nycThis June Bicom Systems will exhibit at the Telecom Exchange conference in New York City with a strategy on How to Grow Your Telephony Solution. If you plan to attend the conference or you live in the Big Apple, contact us today to set up a time to chat!

Through years of experience we have found that one of the most pressing challenges for any telecom company is how to initiate and sustain growth. This is especially difficult in a world of ever-advancing technology where it is all too easy to miss the boat on the latest trends.

Our growth formula works for partners around the world by staying ahead of trends, adding more value to your existing solutions, and reducing customer churn. Learn more about each of these on our website: www.bicomsystems.com/telecom-exchange

We have limited meeting spots available at Telecom Exchange, so set up your appointment through the TEX Appointment Portal ASAP. Or to schedule an off-site appointment or have us visit your office, email us directly at sales@bicomsystems.com.

Can’t make it to Telecom Exchange this time? Don’t worry, we will be at TEX in Los Angeles this November. And before that, AstriCon in Orlando and Wispapalooza in Las Vegas this October.

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