3 Ways PBX Call Center Software Improves the Customer Experience
The title says three ways to improve customer experience, but we all know there is really only one way to do that - by...
Benefits of Multi-Tenant Architecture
There is no doubt that many, maybe even most, businesses are moving to the cloud. But the decision to move to the cloud is...
5 Benefits of The Cloud
With each new technological advance, the cloud becomes bigger and better. Here are just five of its many benefits:
1. Scalability - Our favorite advantage...
VoIP Integration
Regardless of how many times we write about the benefits of VoIP, it is always worth pointing out more. VoIP is a game-changer for...
Effective Telecommuting with gloCOM
While telecommuting has existed for years and years, it has never been as effective and productive as it is today thanks to VoIP and Unified Communications. With...
What is Cloud Communications?
We talk about “THE CLOUD” all the time, but what exactly does that mean? Like clouds themselves, “the cloud” is something beyond our reach...
PBX for Small Business
One of my favorite things about modern communications technology is the way it levels the playing field.
In the past, small businesses had a constant...
How to Become an ITSP
Becoming an ITSP or Phone Company is easier than it has ever been before. As communications technology has become more advanced in recent years,...
3 Trends in Call Center Technology
Call Centers that are thriving in 2016 pay attention to new trends and embrace new technology. In a world where innovation is happening every...