The Idea Behind… Personal Dialer
Just like any great invention, there is a story to be told. Inventions are created as solutions to a problem or challenge someone is...
5 Reasons You Should Hire Waitstaff – We Did
You may be confused by this title. Although our products can be used in the hospitality industry, Bicom Systems is far from a restaurant....
Q&A with Stephen Corrigan, former 3CX Director of Sales
3CX has a great product. That is how we want to preface our discussion of 3CX and its changing business practices. There is no point...
New Year’s Network Issue
We had an interesting support issue within our own network on New Year's Eve. The developer in charge tells his story below:
Right after 1:00am...
A Visit from LanDynamix from South Africa
We had a great visit from the LanDynamix Team from South Africa at our office in Bosnia last month.
LanDynamix provides Information and Communications Technology...
Dissatisfied IPsmarx Customer
We received the following from an IPsmarx customer recently and thought it may be of interest to others:
"We are a small calling card company...
Maintaining Customer Satisfaction and Escalating New Feature Requests
Bicom Systems' number one concern is the satisfaction of our customers. Consequently, our top priorities are effective communication and rapid problem-solving. If we receive...