This Is Us

QIcomm: Need Rescuing?

A QIcomm customer that has 0843 non-geographic numbers on a QIcomm switch recently contacted me. They feel they've "been stiffed by QIcomm." Having been a...

Maintaining Customer Satisfaction and Escalating New Feature Requests

Bicom Systems' number one concern is the satisfaction of our customers. Consequently, our top priorities are effective communication and rapid problem-solving. If we receive...

Plantronics Malfunction

For the past four days my life has seemed on the edge of a cusp. Having got habitually accustomed to our new Glocom 3.0 working...

Yealink Completes Interoperability Testing with Bicom Systems

Bicom Systems is excited to announce our partnership with Yealink, the professional designer and manufacturer of IP Phone and IP Video Phone. After working closely with Yealink...

Why to use SUPPORTED UADs?

It is important for serious Internet Telephony Service Providers to use only supported UADs. Here at Bicom Systems, we use only the following UADs: Aastra Cisco Digium Grandstream Linksys Polycom Sipura Snom Xten Networks Yealink It...