Skype for Business and gloCOM
Skype for Business is one of the most well-known unified communications platforms in the world. You can instant message, make phone and...
FCC Requirement that Covered Service Providers offer a 24-hour Back-Up Service
The Federal Communications Commission, also known as the FCC, is an independent government agency in the USA that is responsible for regulating the...
CRM Routing
Automated Voice Message: ‘You are number 120 waiting in the queue’ *Insert on hold music*
This message is...
12 Things About Bicom Systems – Holiday Edition
The holiday season is upon us and we wanted to share with you some fun facts and accomplishments that 2018 has given...
‘…as a Service’ Part 2: UCaaS
What is “...as a Service” and how can it help your business?
Welcome back to Part Two of our ‘as a Service’ and how can...
How to Choose a Virtualization Platform
How to choose a Virtualization Platform
Understanding what a virtualization platform is can be difficult, then having to choose the best platform for your business...
Q&A with Stephen Corrigan, former 3CX Director of Sales
3CX has a great product. That is how we want to preface our discussion of 3CX and its changing business practices. There is no point...
Why to Sell CCaaS Part 2: It Will Grow Your Business
Last week we introduced you to the idea of CCaaS and talked about a few reasons the market needs YOU to start selling it....
Why to Sell CCaaS Part 1: The Market Needs You
Adding CCaaS to your telco product line will enable you to meet a pressing demand in today's market. The communications industry as a whole is moving...