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UC First Aid Kit

Your UC First Aid Kit

A hosted solution is like your first aid kit for emergency readiness in the telecommunications industry. Utilizing a hosted unified communications solution in your...
Collaborate in Different Time Zone

How to Successfully Collaborate with Different Time Zones

A few weeks ago we contributed as a guest blogger for UC Today. In the blog post, we discussed how unified communications can help...
Advantages of Hiring Remote Workers

Advantages of Hiring Remote Workers

A remote worker is an employee who does not work in a traditional office space. They could work from home, on the road, from...
Embrace UCaaS for Your Millennial Employees

Embrace UCaaS for your Millennial Employees

It is graduation season and you know what that means! More millennials entering the workforce. Before we get started, I want to address that...
Benefits of Personal Dialer

5 Benefits of Personal Dialer

In our last post, we learned about a new feature called ‘Personal Dialer’. This feature is found in the latest version of gloCOM, 5.3....
What is Personal Dialer?

What is Personal Dialer?

It is Wednesday afternoon and Scott still has to make about 30 more phone calls before he can call it a day. Scott doesn’t...

Skype for Business and gloCOM

Skype for Business is one of the most well-known unified communications platforms in the world. You can instant message, make phone and...

FCC Requirement that Covered Service Providers offer a 24-hour Back-Up Service

The Federal Communications Commission, also known as the FCC, is an independent government agency in the USA that is responsible for regulating the...

CRM Routing

Automated Voice Message: ‘You are number 120 waiting in the queue’ *Insert on hold music* This message is...