Unified Communications

Marketing Unified Communications

Unified Communications. We all know and understand the idea of Unified Communications, but do our End Users? Are you promoting the benefits of Unified...

How to Choose Between VoIP and Unified Communications

As the world of telephony has evolved over the past few decades we are faced with an ever increasing number of decisions on what...

4PSA VoipNow: How to Upgrade

We have been approached by many 4PSA VoipNow customers that are so dissatisfied that they are wishing for refunds. We are shocked at the number...

How do ‘all your pieces’ fit together to become a Phone...

Probably the question that is not asked but always answered when making an introduction of Bicom Systems' Products is the one in this title. With...

Thirdlane: How to Upgrade?

After our previous Thirdlane post, we were slightly taken aback with the response we had. Some Thirdlane customers were so dissatisfied they wanted refunds. We are...

Sugar CRM

Bicom Systems offers a CRM plugin for SugarCRM software prior to version 6.4.3. A few notes: Our preference is the crm plugin for version 6.4.1. The...

IPSMARX vs. PBXware and How to Upgrade

We received an email from a customer a few days ago asking how the IPSMARX product compares to our own? (IPSMARX offers an IP-PBX...

What is a Softswitch?

Having passed from live operators to automated hardware devices, most telephony switches introduced today are in effect central devices in a telecommunications network using...

Voice on VMware

UPDATE: PBXware is now on the VMware Solution Exchange as VMware PB Bicom Systems does not support VMware as a product platform for a number...