Unified Communications

How do ‘all your pieces’ fit together to become a Phone...

Probably the question that is not asked but always answered when making an introduction of Bicom Systems' Products is the one in this title. With...

Thirdlane: How to Upgrade?

After our previous Thirdlane post, we were slightly taken aback with the response we had. Some Thirdlane customers were so dissatisfied they wanted refunds. We are...

Sugar CRM

Bicom Systems offers a CRM plugin for SugarCRM software prior to version 6.4.3. A few notes: Our preference is the crm plugin for version 6.4.1. The...

IPSMARX vs. PBXware and How to Upgrade

We received an email from a customer a few days ago asking how the IPSMARX product compares to our own? (IPSMARX offers an IP-PBX...

What is a Softswitch?

Having passed from live operators to automated hardware devices, most telephony switches introduced today are in effect central devices in a telecommunications network using...

Voice on VMware

UPDATE: PBXware is now on the VMware Solution Exchange as VMware PB Bicom Systems does not support VMware as a product platform for a number...