Unified Communications

Sugar CRM

Bicom Systems offers a CRM plugin for SugarCRM software prior to version 6.4.3. A few notes: Our preference is the crm plugin for version 6.4.1. The...

IPSMARX vs. PBXware and How to Upgrade

We received an email from a customer a few days ago asking how the IPSMARX product compares to our own? (IPSMARX offers an IP-PBX...

What is a Softswitch?

Having passed from live operators to automated hardware devices, most telephony switches introduced today are in effect central devices in a telecommunications network using...

Voice on VMware

UPDATE: PBXware is now on the VMware Solution Exchange as VMware PB Bicom Systems does not support VMware as a product platform for a number...