Unified Communications

How to Choose Between VoIP and Unified Communications

As the world of telephony has evolved over the past few decades we are faced with an ever increasing number of decisions on what...

How do ‘all your pieces’ fit together to become a Phone...

Probably the question that is not asked but always answered when making an introduction of Bicom Systems' Products is the one in this title. With...

Thirdlane: How to Upgrade?

After our previous Thirdlane post, we were slightly taken aback with the response we had. Some Thirdlane customers were so dissatisfied they wanted refunds. We are...

Sugar CRM

Bicom Systems offers a CRM plugin for SugarCRM software prior to version 6.4.3. A few notes: Our preference is the crm plugin for version 6.4.1. The...