Why Small Details Matter

I am here to tell you that small details matter! People always say, ‘don't sweat the small stuff’, but I think it is time...

5 Tips on How to Get More Leads

A topic that is on every CEO’s mind is ‘how are we going to get more sales?’ Of course, this translates into ‘how are...

From Part-Time to Full-Time – Sadžida’s Story!

If you have been following along with our ‘From Intern to Employee’ blog series, then you have had the chance to meet some of...

Is there Junk in your Trunk?

In telephony, a trunk line is a circuit that connects telephone switchboards (like a PBX system) to individual telephones. Essentially, a trunk contains telephone...

A day in the life using gloCOM

I’d like to think my job isn’t too hard. I come to work, hang out with our office dog, chat with coworkers and I...

From Intern to Employee – Case #5

Another week, another story! If you are just joining us, over the past month, we have featured employees who started their careers with Bicom...

A Contact Center Nightmare

Recently I had the pleasure pain of dealing with an inbound/outbound contact center. Long story short, I had to call three separate times and...

Happy NOT to need a Proxy 

Want to know what sucks? Working remotely and forgetting your proxy. 🤦‍♂️ I personally can’t relate to that feeling because I use Bicom Systems PBXware....

From Intern to Employee – Case #4

Welcome back to our “From Intern to Employee” blog series! The past weeks, we have heard incredible stories from our employees who began their...

How to Prevent Common Mistakes in Telecom

We’re only human, everyone makes mistakes. I never make the same mistake twice. I make it five or six times just to be sure.😉...

From Intern to Employee – Case #3

We’re back! If you are joining us for the first time, welcome to our “From Intern to Employee” blog series. So far, we have...