Telecoms with good billing software save time, experience less stress, and have more satisfied customers.
So what should you look for in billing software? To start:
- Web / Email – Choose an Internet-based billing software with an online portal and email invoices. This is so much easier and less expensive than the traditional paper and mail route.
- Cost – Of course cost will be a factor in your choice. Look for software that matches your budget, but remember that you get what you pay for.
- Notifications – Good billing software will have options for automatic notifications to both you and customers. This eliminates the need to process invoices month-after-month or track down late or missed payments.
- Support – An often-overlooked factor, good support is essential. Look for a company with a solid support team that will be able to solve problems quickly and efficiently.
You can find all of these features and many more in TELCOware – our provisioning platform. Best of all, it is seamlessly compatible with the rest of our unified communications products. Learn more on our products page.
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