Did you know that PBXware supports Microsoft Lync Integration? And in answer to a recent customer question – yes, even for Lync Server 2013!
Once integrated, you have a few options:
- Set up PBXware to forward incoming calls to a given extension to a Lync extension simultaneously or after a set number of rings.
- Send all incoming PBXware calls to Microsoft Lync simultaneously.
Of course this is not without a few inconveniences. For example, a call answered on Lync will leave a ‘Missed Call’ notification on the PBXware extension where it rang. Also, Caller ID is different in PBXware and Microsoft Lync.
Ready to get started? Contact your Account Manager today!