Crib Sheet: Multi-Tenant & TELCOware

The following is a Multi-Tenant and TELCOware Crib Sheet.


  • Is this a start-up operation that is trying its feet in the water or are you looking to grow rapidly?
  • or are you an existing operation with an existing distribution base that you need to take on rapidly?
  • How many users were you looking to start with? and over 6 months?
  • Are you looking to host your systems or own it yourself?

Core System

  • Do you need redundancy?
  • Would you prefer to use your own hardware or a bench-marked appliance?
  • Do you need Telephony Billing – the rating of CDRs?
  • Any special features needed?
  • What does you next customer want most?


  • Do you wish to start with a minimum of investment? or have the necessary set-up for rapid growth?
  • Are you looking for automated provisioning, invoicing and payments?
  • Who is your payment gateway service provider?

Software Localization

  • Does the software need to be in a language other than English?

Marketing Materials

  • Do you have .pdf or videos by way of marketing materials?


  • What are you plans for mobile integration?
  • What are your priorities when choosing a system?
  • Point of Entry Price?
  • Redundancy?
  • Scalability?
  • Support Availability?
  • Futureproof of investment?
  • Features & Functions?
  • Flexibility for Custom Development?
  • Account Management Structure to assist in good advice & decisions?
  • Marketing Materials to assist in rapid entry to market?
Feel free to get started by checking out our PBXware Multi-Tenant PBX edition or our TELCOware software.
This entry was posted in Multi-Tenant PBX, PBX System, Products, Support, Telcoware and tagged , , , by Stephen Wingfield. Bookmark the permalink.

About Stephen Wingfield

My name's Stephen and for more years than can count I have been struggling to Liberate the World from Traditional Phone Systems and Traditional Phone System Vendors. That means working closely with partners around the world in English and French with the purpose of seeing how best we can approach local markets. Making sure that marketing and sales support are in place. Above all though giving tips and preparing quotes and proposals to make sure that customers get a 'best-fit solution' and often for the cost of 'off-the-shelf'. A lot of my purpose in contributing to this blog is to provide from these experiences and what made the difference that made the difference. Whether you are already working with Bicom Systems or not yet please feel free to add your own comments or ask your own questions. There should be much to learn for us all.

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