The following is a Multi-Tenant and TELCOware Crib Sheet.

Introduction

• Is this a start-up operation that is trying its feet in the water or are you looking to grow rapidly?
• or are you an existing operation with an existing distribution base that you need to take on rapidly?
• How many users were you looking to start with? and over 6 months?
• Are you looking to host your systems or own it yourself?

Core System

• Do you need redundancy?
• Would you prefer to use your own hardware or a bench-marked appliance?
• Do you need Telephony Billing – the rating of CDRs?
• Any special features needed?
• What does you next customer want most?

Telcoware

• Do you wish to start with a minimum of investment? or have the necessary set-up for rapid growth?
• Are you looking for automated provisioning, invoicing and payments?
• Who is your payment gateway service provider?

Software Localization

• Does the software need to be in a language other than English?

Marketing Materials

• Do you have .pdf or videos by way of marketing materials?

Roadmap

• What are you plans for mobile integration?
• What are your priorities when choosing a system?
• Point of Entry Price?
• Redundancy?
• Scalability?
• Support Availability?
• Futureproof of investment?
• Features & Functions?
• Flexibility for Custom Development?
• Account Management Structure to assist in good advice & decisions?
• Marketing Materials to assist in rapid entry to market?