The following is a Multi-Tenant and TELCOware Crib Sheet.
- Is this a start-up operation that is trying its feet in the water or are you looking to grow rapidly?
- or are you an existing operation with an existing distribution base that you need to take on rapidly?
- How many users were you looking to start with? and over 6 months?
- Are you looking to host your systems or own it yourself?
- Do you need redundancy?
- Would you prefer to use your own hardware or a bench-marked appliance?
- Do you need Telephony Billing – the rating of CDRs?
- Any special features needed?
- What does you next customer want most?
- Do you wish to start with a minimum of investment? or have the necessary set-up for rapid growth?
- Are you looking for automated provisioning, invoicing and payments?
- Who is your payment gateway service provider?
- Does the software need to be in a language other than English?
- Do you have .pdf or videos by way of marketing materials?
- What are you plans for mobile integration?
- What are your priorities when choosing a system?
- Point of Entry Price?
- Support Availability?
- Futureproof of investment?
- Features & Functions?
- Flexibility for Custom Development?
- Account Management Structure to assist in good advice & decisions?
- Marketing Materials to assist in rapid entry to market?
Feel free to get started by checking out our PBXware Multi-Tenant PBX edition or our TELCOware software.
See also: Crib Sheet: Prospective Call Centers