5 VoIP Features for Business Efficiency

voipVoIP is constantly evolving and new features emerge faster than we can use them. VoIP News wrote an article highlighting five VoIP features that increase business efficiency. Let’s take a look at the features:

1. IVR – Interactive Voice Recognition is all about efficiency for the customer. A VoIP solution like PBXware will offer IVR so that customer calls can be attended and routed as quickly and painlessly as possible.

2. Less time on calls – Similarly, VoIP solutions handle and route calls more quickly, cutting the time spent on calls. Businesses of all sizes and industries appreciate less time on the phone! VoIP apps like gloCOM can reduce time significantly.

3. More communications options – From voice calls to video calls to screen sharing, VoIP offers more types of communication for increased efficiency and productivity. You will find all of these options and more in our gloCOM app.

4. Integration – Most VoIP solutions can integrate with your other software and solutions. Better yet, Bicom Systems offers all of the pieces so they created to work together seamlessly, saving time, money, and effort.

5. Cost-effectiveness – Finally, VoIP is cost-efficient, reducing up-front and long-term costs. VoIP can open the door for even the smallest businesses and level the playing field.

Thanks to VoIP News for reminding us of these great features. Learn more about a real VoIP solution on our PBXware page.

More posts like this one:

4 Reasons Employees are More Productive with VoIP

voip productivityAmong the many benefits of VoIP for business is increased productivity. Below are just a few ways that your employees can be more productive with VoIP.

1. Unified communications

VoIP is the first step to unified communications, which streamlines user activities for improved more productivity. Applications like gloCOM bring everything together in one simple interface so users can communicate quickly and efficiently.

2. Better call routing

Another benefit of VoIP is the ability to route calls efficiently for less wasted time. Callers can be automatically routed to the right person, bypassing transfers and holds that use valuable time. Employees that are working on something else can avoid interruption.

3. Lower costs

The fact that VoIP is less expensive than legacy encourages users to make more calls, even long-distance. If employees can just pick up the phone rather than writing out an email or waiting for a schedule meeting, they will get work done more more quickly.

4. Less stress

As a result of all of the above, VoIP users are less stressed. As any supervisor knows, happy employees are productive employees. A less stressful work environment allows for maximum collaboration and productivity.

If you want more productivity in your company, contact us today!