Tag Archives: call routing

5 More Benefits of VoIP

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voipWe all know the two major benefits of VoIP: It saves time and it saves money. But as VoIP continues gaining popularity those become less exciting and more normal expectations. Fortunately, VoIP touts many other benefits too. Here are just a few…

1. Call routing & automation

Today everyone has experience automated menus on the phone. While we may complain about these systems at times, think back to before when calls would just go to voicemail, or, even worse, ring perpetually. Call routing is much more efficient.

2. Even playing field for SMBs

One of the best things about VoIP is that it evens the playing field for even the smallest companies. VoIP is scalable and can give a small company just what they need and then grow with them.

3. No geographic restrictions

VoIP can give you local phone numbers and inexpensive long-distance calling, breaking traditional geographic boundaries. Even the smallest companies can expand geographically with a simple VoIP system.

4. Less maintenance

Hosted VoIP is managed, at least partially, if not fully, but the service provider. This means no need for maintenance or big IT teams for your company. Updates will be taken care of by the provider, taking that stress off of you.

5. Mobility

An increasing popular option, VoIP allows for mobility. Our gloCOM business soft phone is available for desktop or mobile phone, making your office portable. Gone are the days of losing time and missing calls when on the road or at home.

Read more at VoIP News or contact us to get started on your VoIP journey today!

4 Reasons Employees are More Productive with VoIP

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voip productivityAmong the many benefits of VoIP for business is increased productivity. Below are just a few ways that your employees can be more productive with VoIP.

1. Unified communications

VoIP is the first step to unified communications, which streamlines user activities for improved more productivity. Applications like gloCOM bring everything together in one simple interface so users can communicate quickly and efficiently.

2. Better call routing

Another benefit of VoIP is the ability to route calls efficiently for less wasted time. Callers can be automatically routed to the right person, bypassing transfers and holds that use valuable time. Employees that are working on something else can avoid interruption.

3. Lower costs

The fact that VoIP is less expensive than legacy encourages users to make more calls, even long-distance. If employees can just pick up the phone rather than writing out an email or waiting for a schedule meeting, they will get work done more more quickly.

4. Less stress

As a result of all of the above, VoIP users are less stressed. As any supervisor knows, happy employees are productive employees. A less stressful work environment allows for maximum collaboration and productivity.

If you want more productivity in your company, contact us today!