While prisons and jails aren’t the first thing to come to mind when discussing Unified Communications, they do require a telephony solution similar to other companies or call centers.

After being approached about providing a prison telephony solution, we further tweaked our call shop custom solution to provide a custom workaround for the prison.

This solution utilizes vouchers that are created ahead of time with different denominations to be sold to prisoners for telephone calls.

Learn more from Wateen Telecom.