WhatsApp has become one of the most important communication channels for customer engagement.
But for resellers offering contact center and omnichannel solutions, adding WhatsApp to the mix often comes with high costs and technical complexity.
Building on our newly established role as an official WhatsApp Tech Provider, PBXware 7.6 makes connecting WhatsApp Business Accounts easier than ever.
A Major Milestone for Our Partners
This recognition from Meta enables us to streamline the entire setup process, reduce complexity for partners, and ensure that WhatsApp integrations meet the highest platform standards from day one, all directly within PBXware 7.6.
Confidence You Can Count On
Bicom Systems has completed all Meta’s required verification steps and reviews, including business verification, app review, and access verification, both independently and with 360dialog, Meta’s authorized Business Solution Provider (BSP).
This means you can offer WhatsApp confidently, knowing the channel is fully compliant with Meta’s standards.
This verified status helps you:
- Offer fully approved messaging services
- Deploy WhatsApp faster to your customers
- Streamline integration and technical setup
Two Integration Ways and Many Advantages
Flexibility and a simple setup matter when you’re managing multiple clients. That’s why we made sure you can choose between two verified integrations:
Direct Meta API – PBXware Meta Application
Ideal for resellers who prefer effortless setup, full control, and faster onboarding, without any third-party integration fees.
With all Meta approvals handled by Bicom Systems, partners can activate WhatsApp using our approved Meta application and connect directly via Meta’s API.
And that is what makes the integration effortless, with no complicated setup steps and no extra costs usually associated with third-party BSPs.
Via 360dialog
Perfect for partners who value an additional support channel through a BSP, benefiting from closer alignment with Meta and faster assistance when needed.
360dialog brings a proven framework that fits seamlessly into Bicom Systems’ ecosystem.
While this approach requires a bit more setup and additional fees than using Bicom’s Meta app, it gives you the flexibility to customize your integration.
Pick the Setup That Works for You
Another great thing is that you’re not limited to Bicom’s verified Meta applications.
You also have the option to create a branded Meta app, giving you full control over branding and user experience.
Whether you choose our effortless Meta application or create your own, Bicom Systems’ Integration Team provides comprehensive guides, configuration assistance, and best-practice advice.
Ready to Add WhatsApp?
With Bicom Systems, WhatsApp becomes a native part of your contact center offer, allowing you and your customers to start messaging without delays or third-party dependencies.
Contact our team today to learn more and start offering WhatsApp to your clients with full Meta compliance.