Social distancing, quarantines, and closures are happening due to the outbreak of COVID-19. Many companies, including Bicom Systems, are sending their employees to work...
Here’s the thing, Contact Centers and Call Centers have a preconceived notion of being large rooms full of cubicles, with agents wearing headsets, who...
Coronavirus, scientifically known as COVID-19, has been taking over the newsstands by storm. This outbreak has affected over 100 countries and is causing a...
