Bicom Systems - Official Blog

TIPS & TRICKS

Who from the Canadian office are you most like?

Laura Kyle - November 25, 2021

TELECOM

Internal Communication Tips from a Telecommunications Company

PBXware

Improving Success through Integration

gloCOM & gloCOM GO

Products Update: What’s New in gloCOM gloCOM GO Meeting 6.4 [2021]

IT Partners 2021 Recap

Events & Expos Laura Kyle - November 1, 2021

Back in September, the Bicom Systems team joined FONIA, our exclusive product distributor for France, at IT Partners. It was our third time attending...

How Many of these Spooky IT Moments have you Experienced?

TIPS & TRICKS Laura Kyle - October 28, 2021

Bicom Systems is Now Using Productboard

Products Laura Kyle - October 26, 2021

Introducing...🥁🥁🥁…our new presence on Productboard! If you joined us for our ‘We’re All Ears’ session, you might have heard us mention the new service we...

Why Your Customer Service Department Should be Using VoIP

TELECOM Laura Kyle - October 20, 2021

Customer service is the front line of any business. It is where customers go to applaud, complain, and inquire. But a customer service department...

Developing a UC Selling Strategy

Unified Communications Laura Kyle - October 18, 2021

The pandemic was a huge opportunity to capitalize on selling Unified Communications solutions. There was, and still is, a massive demand for UC products...

3 Best Practices for Data Privacy in the Telecommunications Industry

TELECOM Laura Kyle - October 1, 2021

There is no denying there is a significant lack of privacy online. Once the information is out there, anyone can access it! Did you...

3 Red Flags to Working with a Service Provider

TELECOM Laura Kyle - September 27, 2021

When the COVID-19 pandemic hit, many enterprises rushed to find cloud solutions so they could continue business at home. Luckily enough, during that time...

Return to Work: Prioritizing Persona Development with Poly

Our Team Laura Kyle - August 31, 2021

This blog post was written in collaboration with Poly. As business leaders plan for permanent, and often hybrid, workplace options for their employees moving forward,...

The Hybrid Working Model

Our Team Laura Kyle - August 25, 2021

How are we going to make this hybrid work thing work? For starters, you need to establish what type of hybrid work model your...

Bicom Systems Gets Back to Business

Events & Expos Laura Kyle - August 20, 2021

It’s been a long time since we touched down at a trade show. Just like many of you, thanks to COVID-19, our international travel...

Best Practices for Archiving Storage

Hosted Laura Kyle - August 10, 2021

There is a huge difference between data backups and data archives. Despite common belief, archiving storage is NOT the same as a backup. However,...

Hybrid Working in a Contact Center

PBXware Laura Kyle - August 9, 2021

This blog post was written in collaboration with Poly. The traditional Monday-Friday, 9 am-5 pm office hours are starting to become nonexistent. And we are...