Geo-Redundancy – A Comprehensive Guide for UCaaS Resellers

A smart solution must support services, data, and applications that demand high availability. One such solution, called Geo-Redundancy, secures data and services and provides...

Products Update: What’s New in PBXware 6.5 [2022]

Fast deployment of PBXware in the increasing needs of next-generation communication systems has made it our best-selling product. Since the beginning of the 2000s,...

What Is SIP Trunking And How Does It Work?

Introduction IP telephony is a complex technology. It develops very quickly, and it seems to us that we discover something new every day. We discover...

Enterprise Connect 2022 Recap

That’s a wrap on Enterprise Connect 2022! If you are following us on social media, you saw that our team flew to Orlando, FL,...

Products Update: What’s New in gloCOM & gloCOM GO 6.5 [2022]

Bicom Systems’ development has been working tirelessly to deliver all of the new and exciting features for the 6.5 beta release. No matter which...

An Intern’s Guide: Hybrid Working

The month of March marks the second anniversary of the Coronavirus pandemic and the transition from the traditional work model to a hybrid. As...

5 Tips for Adapting to a Hybrid Work Model 

1. Ask Your Employees When you involve your employees in the decision-making process, you create a work environment that motivates them to do their best...

Bicom Systems’ Partners Program: The Value Beyond the Product

Since we have been in the VoIP industry for almost 20 years, we have seen it all: from scaling as a small start-up in...

10 Reasons Why Your Business Needs an IP PBX

What Is IP PBX? PBX stands for Private Branch Exchange. A PBX is a telephone system dedicated to establishing calls internally within the company walls...

What is Cloud PBX and How Can Your Business Benefit From It?

Cloud PBX Before we go into the Cloud PBX, let's discuss communication for a bit. It's safe to say that communication is the heart of...

From Remote Work to Hybrid Work

The new generation of work is Hybrid. Hybrid work is a flexible model where employees work partly in a physical workplace and partially remotely,...

Utilizing Body Language to Optimize Conversation in a Virtual Meeting

Body language is one interpersonal skill that speaks the loudest. It includes facial expressions, gestures, posture, eye contact, and even tone of voice. These...