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E911 Compliance

Kari’s Law and Ray Baum’s Act – An In-Depth Guide for...

Enhanced 911 regulations are essential in the telecommunications industry because they provide broader access to emergencies at crucial moments. Kari’s Law and Ray Baum’s...
Bicom Systems End of Life Announcement

End of Life Announcement for Version 5.x of PBXWare and gloCOM

Bicom Systems announces End of Life for version 5.x of gloCOM & gloCOM GO, and PBXWare. Software updates and maintenance releases will no longer...
Success-Through-Integration

Improving Success through Integration

You probably heard the news already.  Bicom Systems PBXware now integrates with Microsoft Teams through Call2Teams, thanks to our partnership with Qunifi! If you...
gloCOM gloCOM GO Meeting

Products Update: What’s New in gloCOM gloCOM GO Meeting 6.4 [2021]

We know that you are excited to find about the gloCOM, gloCOM GO, and Meeting 2021 release! As a company in the highly competitive...
Productboard

Bicom Systems is Now Using Productboard

Introducing...🥁🥁🥁…our new presence on Productboard!  If you joined us for our ‘We’re All Ears’ session, you might have heard us mention the new service we...
Archiving Storage

Best Practices for Archiving Storage

There is a huge difference between data backups and data archives. Despite common belief, archiving storage is NOT the same as a backup.  However,...
Hybrid-Working-Contact-Center

Hybrid Working in a Contact Center

This blog post was written in collaboration with Poly. The traditional Monday-Friday, 9 am-5 pm office hours are starting to become nonexistent. And we are...
SERVERware 4.1

New Features for Greater Efficiency in SERVERware 4.1

Your customers deserve a better virtualization experience. Not all platforms are made for telephony. Some are not even actual cloud platforms.  Meet SERVERware: The only...
Why you need GR

Why you need Geo-Redundancy

If we learned anything from the past year, it's the importance of preparing for the unexpected. Equipping your business to ensure continuity from sudden...