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10 Things You Can’t Miss out on With gloCOM 5.2

We’re back with another update! With constantly changing technology, our developers are always innovating. As soon as we release one version, we...

New Devices Coming to PBXware

In anticipation of the upcoming release of PBXware 4.1.2, we have been busy testing and certifying new telephones for you. In an effort to...

How to Choose Billing Software

Telecoms with good billing software save time, experience less stress, and have more satisfied customers. So what should you look for in billing software? To...

Delta Air Lines Cancellations and Dual Site Redundancy

You have probably heard about the Delta Air Lines flight cancellations; some of you have probably even been affected by it. Now at about...

What is a SIP Proxy?

A SIP Proxy is, in the simplest terms, an intermediary between two SIP devices. Also called a SIP server, a SIP proxy routes calls...

CLECs: How to Grow Your Market

CLECs (Competitive Local Exchange Carriers) are less discussed online than ITSPs or other kinds of Telecoms, but they are no less important. We were...

6 Guidelines to Choosing Call Center Software

With so many Call Center Software options on the market today, you may have a hard time identifying the best option for your call...

On-Premise vs. Cloud IP PBX Systems

Last month we learned what exactly “PBX System” means and some of the different deployment options. The two most common options – and hardest to...

How to Upgrade from FreePBX

A variation on the non-fairy tale we wrote about last week, we recently spoke with a business-owner that struggled with FreePBX for a year...