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Why you need GR

Why you need Geo-Redundancy

If we learned anything from the past year, it's the importance of preparing for the unexpected. Equipping your business to ensure continuity from sudden...
Types of Sales Call

Types of Sales Call

The world is starting to open up. Businesses are getting back to business! As sad as it is to say, the telecommunications industry thrived during...
5 Points to Consider Before Becoming a Reseller

5 Points to Consider Before Becoming a Reseller

So you want to enter the telecommunications industry as a reseller? Smart move! We welcome new partners daily with open arms. Not to mention,...

Why 2021 is the Perfect Time to move to CCaaS

There is no denying that 2020 was a challenging year for all. Whether your company is trying to meet heightened customer expectations, improve overall...
Blog]-PBXware-Integrates-with-Call2Teams

PBXware Now Integrates with Call2Teams

Did you hear the news? Bicom Systems VoIP solution, PBXware now integrates with Microsoft Teams through Call2Teams thanks to Qunifi! Resellers can now offer the option...
[Blog]-Advance-Config.-SW4

Advanced Configuration in SERVERware 4.0

SERVERware 4.0 is jam-packed with exciting new features that we are sure our partners can not wait to get their hands on. Multiple things...
SERVERware 4.0 Backup

SERVERware 4.0 New Backup Functionalities

Running your own business in the telecom industry has many benefits! However, as a Managed Service Provider, you must ensure that your virtualization platform...
SERVERware V4

NVMe over TCP now on SERVERware 4.0

Grab your glossaries, dictionaries, and a cup of coffee because we are about to get techy! SERVERware V4 was just released, and there are...
What to do with your Queue

What to do with your Queue

The last thing a Contact Center wants is a high abandon call count. Nobody likes to be on hold or stuck on the phone...