Communication Channels And When You Should Use Them
Communication channels are the way you share information with your audience. There are many channels to choose from, and it can be difficult to...
5 Tips for Adapting to a Hybrid Work Model
1. Ask Your Employees
When you involve your employees in the decision-making process, you create a work environment that motivates them to do their best...
From Remote Work to Hybrid Work
The new generation of work is Hybrid. Hybrid work is a flexible model where employees work partly in a physical workplace and partially remotely,...
Utilizing Body Language to Optimize Conversation in a Virtual Meeting
Body language is one interpersonal skill that speaks the loudest. It includes facial expressions, gestures, posture, eye contact, and even tone of voice. These...
Internal Communication Tips from a Telecommunications Company
You’d think we would be pretty good at internal communications for a company that manufactures telecommunications software, right? But as you can imagine, with...
Hybrid Working in a Contact Center
This blog post was written in collaboration with Poly.
The traditional Monday-Friday, 9 am-5 pm office hours are starting to become nonexistent. And we are...
Confident Communication
This blog post was written in collaboration with Poly.
There are many takeaways from this horrific pandemic we all, unfortunately, know as COVID-19. One that...
Work is No Longer a Place
This blog post was written in collaboration with Poly.
Laura Marx, the author of the original blog post on Poly’s website, has worked from home...
What We Learned after a Year of Video Conferencing
Happy Anniversary! 🎉
It officially has been one whole year of working from home and having an enormous amount of virtual meetings. And as we...