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Communication-Channels

Communication Channels And When You Should Use Them

Communication channels are the way you share information with your audience. There are many channels to choose from, and it can be difficult to...
Interns Guide to Hybrid Working

An Intern’s Guide: Hybrid Working

The month of March marks the second anniversary of the Coronavirus pandemic and the transition from the traditional work model to a hybrid. As...
Adapting to Hybrid Work

5 Tips for Adapting to a Hybrid Work Model 

1. Ask Your Employees When you involve your employees in the decision-making process, you create a work environment that motivates them to do their best...
[Blog] Remote to Hybrid Work

From Remote Work to Hybrid Work

The new generation of work is Hybrid. Hybrid work is a flexible model where employees work partly in a physical workplace and partially remotely,...
Body Language and Virtual Meeting

Utilizing Body Language to Optimize Conversation in a Virtual Meeting

Body language is one interpersonal skill that speaks the loudest. It includes facial expressions, gestures, posture, eye contact, and even tone of voice. These...
Internal Communication Tips

Internal Communication Tips from a Telecommunications Company

You’d think we would be pretty good at internal communications for a company that manufactures telecommunications software, right? But as you can imagine, with...
Persona Development

Return to Work: Prioritizing Persona Development with Poly

This blog post was written in collaboration with Poly.  As business leaders plan for permanent, and often hybrid, workplace options for their employees moving forward,...

The Hybrid Working Model

How are we going to make this hybrid work thing work? For starters, you need to establish what type of hybrid work model your...
Hybrid-Working-Contact-Center

Hybrid Working in a Contact Center

This blog post was written in collaboration with Poly. The traditional Monday-Friday, 9 am-5 pm office hours are starting to become nonexistent. And we are...