Hybrid Working in a Contact Center
This blog post was written in collaboration with Poly.
The traditional Monday-Friday, 9 am-5 pm office hours are starting to become nonexistent. And we are...
Communicating is for Everyone: Accessibility and Inclusivity in Business Communications
This blog post was written in collaboration with Poly.
For the past year and a half, the COVID-19 pandemic has raged across the globe, restricting...
Confident Communication
This blog post was written in collaboration with Poly.
There are many takeaways from this horrific pandemic we all, unfortunately, know as COVID-19. One that...
Work is No Longer a Place
This blog post was written in collaboration with Poly.
Laura Marx, the author of the original blog post on Poly’s website, has worked from home...
What We Learned after a Year of Video Conferencing
Happy Anniversary! 🎉
It officially has been one whole year of working from home and having an enormous amount of virtual meetings. And as we...
Tips for Starting a New Job Remotely
Everyone has first-time jitters. First day of school, first date, the first day of work! And, it is customary to be nervous. But what...
Working in a Post Pandemic World
This blog post was written in collaboration with Poly.
For nearly a decade, our friends over at Poly have been studying workplace personas. They have...
The Real Challenges of WFH
This blog is not another post on tips to working from home, being productive while working remotely, or the unified communication features you need...
10 Tips to Polish Your Communication Skills
Today, the ways you can communicate with someone are endless! Call them, leave a voicemail, send them a message, video chat, send a text,...