It only took a few complaints for us to sympathize with the problem and do something about it. Our custom solution simplifies CDRs for situations where a ‘ring all’ strategy is in place.
For example, if a ring group with a ‘ring all’ strategy contains 20 numbers, each incoming call will result in 20 call records: 1 answered call and 19 unanswered calls.
This custom solution eliminates the superfluous 19 unanswered calls from the CDR on your telephone system.
What custom work could we do for YOU?