PBXware on the VMware Solution Exchange

vmwareWe are pleased to announce our new VMware image that allows you to test PBXware in a VM workstation or ESXi host.

Our developers created this by installing a VMware Workstation on a separate PC which ran Windows 10. We made a virtual machine that had 1 Vcpu, 1 GB of RM, 30 HDD (which was thin provisioned, meaning as the need for storage arises the HDD will expand) and open-VMware tools were added to this image for it to work properly. 

This was tested on the Windows machine first with up to 20 concurrent calls and 100 extensions. After that test was a success, we moved to testing ESXi hosts. ESXi hosts were tested with the same image with up to 30 concurrent calls and we did not encounter any problems. The test included Vmotion too, which was done while 30 concurrent calls were active. No calls dropped, the only thing we noticed was that 3 seconds before the virtual machine services started on the other ESXi host, we had 3 seconds of silence. Other than that, everything worked fine. 

The second test was VMware’s HA (High Availability) which worked as well. After the host that was running VM goes down, the other host takes over and keeps VM up with no downtime. 

After these tests were a success, we created a VMware marketplace account (as developers) and set it up with our company’s logo, information, and our PBX solution. The image was uploaded and sent for approval. It was approved 24 hours later. Check it out here: solutionexchange.vmware.com/store/products/pbxware–2 

Just click the “Try” button to download this image for usage with a VMware Workstation or VMware Player PRO and Vsphere client.

Was Obama’s last Call with PBXware?

Headline News! Washington D.C. (11 January 2017) – The true status of recent electoral polls suggested a failure in the accuracy of information routing.

obamaWhy remains of mystery, though some speculate that dropped packets on inferior phone systems are the culprit.

We recently obtained some evidence from what appears to be Bicom Systems investigating the White House’s telephone system followed by arms crossed and lips tight.

Nobody knows!obama

We tried to poll opinion. Would PBXware be installed before the New Administration of Donald J. Trump takes office?

At this point, not Bicom Systems, Donald J. Trump nor the White House would comment…..perhaps their phone lines are down as well or maybe they’re just waxing lyrical?

About BICOM SYSTEMS

Bicom Systems is the world’s first and most mature Professional Open Standards Turnkey Telephony Platform. Since 2003, Bicom Systems has deployed flexible, reliable, and scalable New Generation Communication Systems to SMBs, enterprises, and governments worldwide by unifying the most advanced of latest technologies. For more information, please visit our website or contact us today.

www.bicomsystems.com | sales@bicomsystems.com

5 VoIP Trends in 2017

2017 is officially here and it is going to be a great year for telecommunications. Let’s start off the year with 5 VoIP trends for 2017 from VoIP-News:

voip

1. Mobile VoIP – According to VoIP-News, there will be more than 1 billion mobile VoIP users by the end of 2017. How many of your customers will be joining that number? Bicom Systems released gloCOM GO, our Unified Communications mobile app last year – check it out today!

2. Security – VoIP security has become a growing concern in recent years, and Forbes names it as one of the top three concerns for businesses in 2017. To start protecting yourself and your customers, download our free PDF: VoIP Security: The Risks and How To Prevent Them

3. Integration – Sure to be a buzzword in 2017, “integration” refers to the ability to incorporate other business services into a VoIP solution. This is at the heart of Unified Communications and Bicom System’s suite of VoIP software. Visit our products page to learn more.

4. 5G – While less directly relevant to our products and services, the potential emergence of 5G in 2017 will only contribute to the growth of mobility in the workplace. Our gloCOM GO mobile app shifts seamlessly between WiFi and 4G and we greatly anticipate the speed of 5G.

5. Network Strain – Ending on a more concerning note, experts predict a network strain in the coming year. We believe this possibility is all the more reason to partner with an innovative, customer-focused company that is constantly researching and improving. Join us today and gain an experienced Account Manager that will navigate with you in whatever 2017 may bring!

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ITEXPO 2017

itexpo 2017Bicom Systems is hosting a booth AND a dedicated room at ITEXPO in Florida this February! We added Room 114 so we can meet more people, dedicate more time to each of you, and present our products and features in more detail than ever before.

Our Booths

Our main floor booth is 420 and will be a perfect place for you to meet our staff, learn about our products, and take advantage of our ITEXPO Sale.

To kick off the EXPO, we will host an informal Meet n’ Greet on Wednesday, Feb 8 from 5-7 PM in Room 114 (next to Exhibit Hall B). Refreshments will be provided. Then on Thursday, Feb 9 we will give a presentation on How to Grow Your Profit in 2017 at 2:00 PM in Room 114.

Our Products

Bicom Systems has all of the pieces needed to build and grow your Telco. We have 7 key products and one ‘secret weapon’ for insiders at the EXPO.

pbxware telcoware serverware glocom sipprot sipmon ip key systems

We will also present BRAND NEW releases and features at ITEXPO – stay tuned for more information!

Our ITEXPO Sale

And now what you’ve been waiting for: the sale. ITEXPO attendees will have six deals available to them at our booth:

itexpo itexpo 2017

Attending ITEXPO

ITEXPO is February 8th to 10th at the Broward County Convention Center in Fort Lauderdale, Florida. We want to see you there! We have two reduced pricing options:

  • Super Pass for $399 with meals included
  • Platinum Pass for $299 with meals included

To purchase a pass, please contact us at sales@bicomsystems.com.

For even more information, download our Conference Brochure.

Official Press Release

How to Win More Telecom Sales

telecom salesYou step into the car dealership and look around at all of your options. Red convertibles, little sports cars, all-terrain trucks. In your mind, you’re already flying down the highway, the breeze in your hair, music pouring from the car’s speakers, when the salesperson interrupts your thoughts with his mundane descriptions of the type of rubber in the car’s tires and the new fuel injection system.

When customers buy a car, they want to know how it’s going to feel driving it, not all the little mechanical details. The same idea applies to Unified Communication sales. At Bicom Systems, we’ve learned that in order to win more customers, you must give them an experience, a feeling, not just a description of each component of a phone system.

Start by getting to know your potential customers. Understand their visions, their plans for the future. Ask them about their current expenses and problems and get them to look forward two or three years and tell you what they’d like to change. Get into the mind of the customer.

The next step is to shift the customer’s focus away from the phone system to the bigger picture. Don’t describe the features, describe how those features will change their lives. How they’ll be saving time and energy. How they’ll be making sales left and right. How the system practically runs itself. Bicom Systems products piece together to create a seamless system for customers. We tell customers that our PBXware, TELCOware, and SERVERware combination will free up their time to win more sales while the technical operations go on in the background.

Finally, don’t forget to include a number of applications. Potential customers can find “good phone systems” among your competition. But if you have a “good phone system” with additional applications to make life easier for the customer, that will set you apart from the crowd. Even the most simple application can make all the difference if it is incredibly useful. Bicom Systems offers gloCOM, our Unified Communications desktop and mobile app, as the icing on the cake. gloCOM and our other applications speed up otherwise laborious tasks and give our clients that extra push that they need to sign on.

In short, don’t get lost in the competition by just offering a phone system. Or even a good phone system. Stand out from the rest by offering a lifestyle.

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